Getting Paid

One of our highest priorities is paying you quickly. You are responsible for promptly and accurately submitting your time at the end of your work week. As long as you submit your time in accordance with Kelly policy, you will be paid within seven days from the end of the pay period.

Record and report all actual hours worked—no more and no less—for each day worked. Never report time for another employee.

As your employer, Kelly deducts required federal, state, and city taxes, Social Security (FICA), and other legally required deductions (e.g., garnishments and tax levies) that have been served to Kelly.

Submitting Your Time

Time Recording Policy and Meal and Rest State-Specific Laws

Kelly employees must record all actual hours worked, no more and no less. This may include recording and reporting time for activities such as logging on to a customer’s system, putting on/taking off protective gear, etc. When submitting your total hours worked to Kelly, be sure to include daily and meal in/out times (where available) and also submit your time to Kelly within the time requirements. If instructed not to record or report all actual hours worked, for any reason, you must immediately notify the Employee Service Center at 866.KELLY.4U (866.535.5948).

Some states have strict laws regarding taking meal and rest periods. If your meal or rest period is interrupted or missed and you are unable to record and report all actual hours worked, you must immediately notify the Employee Service Center at 866.KELLY.4U (866.535.5948). Refer to States with Meal or Meal/Rest Requirements chart to understand your rights.

Note:  Employees working in California who are prevented from taking a meal and/or rest period must complete the Notice of Involuntarily Missed Meal And/Or Rest Periods English  and Spanish forms.  

Kelly customers may use a variety of timekeeping systems (e.g., paper time cards, card swipe systems, web-based systems). Please follow the instructions for submitting your time as explained by your Kelly Representative. Ensuring that your time is approved by the customer is your responsibility.

Common timekeeping methods you may use are:

Kelly Web Time

Kelly Web Time is an online timekeeping system that allows you to enter your timesheets through the Internet. The system is fast and easy to use. To log on to Kelly Web Time, click here (Kelly Educational Staffing employees click here).

Paper-based time card - Refer to the below sample to learn how to correctly complete a paper time card:

Electronically Available Paper-Based Time Card – This is an electronic copy of Kelly’s paper-based time card. If you need to use this document, please ensure that both you and the customer have “wet signed” the printed copy before you return it to your Kelly Representative.


  • Daily time should be entered to the minute. When calculating total time for each day worked, make sure to round to the nearest 15 minutes. If between 1-7 minutes (e.g., 8:01, 8:02, etc), round down (e.g., to 8:00). If between 8-14 minutes (e.g., 8:08, 8:09, etc), round up (e.g., to 8:15).

  • *Daily Totals should be converted to decimals. Convert quarter hours to decimals as follows (e.g., 8 hours and 15 minutes would be entered as, 8.25):

    15 minutes = .25
    30 minutes = .50
    45 minutes = .75

  • Ensure you correctly sum all Daily Totals and enter that amount in the Total Time and Total Time Summary boxes.
  • An incomplete or illegible time card may result in a delay in processing your pay.

Pay Methods

Direct Deposit
With direct deposit, your pay is deposited directly into your checking or savings account. To enroll, fully complete the  Authorization for Direct Deposit of Pay and give it to your Kelly Representative along with a voided personal check or other account verification (if this information is not included, your enrollment in the Direct Deposit program will be delayed). 
New Hampshire Authorization for Direct Deposit of Pay

Direct Deposit of Expenses
For temporary employees that are traveling and submitting expense reports with direct charges, direct deposit of submitted expenses is also available through Accounts Payable. The Authorization for Direct Deposit of Expenses form must be completed and submitted via fax or mail to Accounts Payable along with a voided personal check or other account verification (if this information in not included, your enrollment in the Direct Deposit of Expenses may be delayed).  The fax number and address are located at the bottom of the form.

Money Network Service® (Payroll distribution Service)
With the Money Network Service, your pay is loaded directly into your Money Network Account. This payroll solution enables you to access your funds via Money Network ChecksTM or a Money Network Paycard®. To enroll speak with your Kelly Representative.

If you receive your payment or expense reimibursement via direct deposit at a US financial institution or via payroll card and then have the entire amount forwarded to a bank in another country, please advise the Kelly Employee Service Center at  1-866-KELLY-4U (535-5948), as we are unable to process payments and reimbursements in this manner.

Kelly ePaystub (Electronic Paystub)*
When you are currently being paid by direct deposit or Payroll Distribution Service secured access to your wage statements is available electronically. When you sign up for ePaystub, you will be able to view, print, and download your personal earnings statements from anywhere with Internet access. 

*Note: In some locations, you will be automatically enrolled in ePaystub once your electronic pay (direct deposit or payroll distribution service) enrollment is complete.  In other locations, you may choose to enroll in ePaystub. To determine whether you will be auto-enrolled in ePaystub, speak with your Kelly Representative.

Learn more 

Kelly eW-2 (Electronic W-2)
Kelly eW-2 offers you secure, online delivery of your W-2 earnings statements. Sign up for eW-2 (electronic W-2) and you will be able to view, print, and download your W-2 forms from anywhere with Internet access. Learn more

Questions About Your Pay

If you have a payroll-related question, refer to this matrix to determine the appropriate contact point (i.e., the Kelly Employee Service Center, the Automated Paycheck Hotline, the Hotline IT Service Desk, The Work Number, or your local Kelly representative). 

Contact Matrix

Calculation of Overtime and Regular Rate Overtime Adjustment
Unless specifically exempted, an employee covered by the Fair Labor Standards Act (FLSA) must receive overtime pay for hours worked in excess of 40 in a workweek (or as otherwise  legally required by state-specific law) at a rate not less than one and one-half times his or her regular rate of pay. Generally, the regular rate is determined by adding together all payments made by the employer to or on behalf of the employee (except certain statutory exclusions) divided by the total number of hours the employee worked in that week. Learn more.

Why are “Reg. Rate OT Adj.” or “Reg. Rate DT Adj.” appearing on my wage statement?
Contact the Kelly Employee Service Center at 1-866-KELLY-4U (535-5948) or complete the ESC form.

Tax Withholding 

Starting in 2013 updates have been made to your wage statements to provide more detailed information on taxation.  Please review to ensure accuracy.  If you have questions or want to make changes to your Federal and/or State withholdings please direct all inquires to the Kelly Employee Service Center at 1-866-KELLY-4U (535-5948) or via the online form.

Tax withholding is based on all wages paid during a week, therefore if you receive multiple pays dated during the same week ending, your tax withholdings will be based on the accumulation of wages paid during that entire week. 

For example, each subsequent pay after the initial pay in that week will take into account all prior amounts paid.  Taxes will be recalculated to insure that tax withholding obligations are fulfilled based on the total wages PAID in a pay period. 

Any supplemental payments, such as any type of bonus or commission, will be taxed at the IRS supplemental rate of 25%.

If you have questions, please contact the Employee Service Center at 1-866-KELLY-4U (866-535-5948) or complete the online form. 

© 2014 Kelly Services, Inc.