Access Services Representative
Toronto, ON, CA
Accounting / Finance
Unspecified
Full Time, Temporary
29.89
Entry Level
On-site
Banking and Consumer Lending
First Shift (Day)
Toronto, ON, CA
29.89
Entry Level
Full Time, Temporary
Banking and Consumer Lending
On-site
Accounting / Finance
Unspecified
First Shift (Day)
Job details
Access Services Representative
Work Arrangement: 100% Remote
The Real Estate Secured Lending (RESL) Access Management and Control team has an exciting opportunity for an Access Services Representative. In this role, you’ll play a key part in providing operational and administrative support to internal business partners, ensuring secure and efficient access management across the organization.
What You’ll Do
- Provide courteous, efficient, and professional customer service to resolve inquiries and requests promptly.
- Process service tickets and access requests accurately within established SLAs.
- Manage onboarding and offboarding of user access while maintaining compliance and security standards.
- Support change management activities, ensuring minimal risk to the business environment.
- Identify and resolve service delivery issues, escalating when necessary.
Who You Are
Education & Experience
- Previous experience in a customer service or operations support role.
- Experience working in a fast-paced, high-volume environment.
- Proficiency with Microsoft Office Suite, particularly Excel.
Skills & Attributes
- Strong attention to detail and organizational skills.
- Excellent time management and prioritization abilities.
- Positive attitude with a willingness to learn and adapt.
- Coachable, collaborative, and open to feedback.
- Strong verbal and written communication skills.
Sound Like You?
If you’re motivated, detail-driven, and ready to contribute to a dynamic operations team, we’d love to hear from you. Join a company that values your growth, your ideas, and your success — apply today!
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