You're sitting in your kitchen, dressed professionally from the waist up, delivering a rehearsed answer about your leadership style to a face frozen mid-nod onscreen. You can't tell if they're impressed, distracted, or experiencing a Wi-Fi lag. There's no lobby small talk, no firm handshake, no reading-the-room instinct to fall back on. Just you, a camera, and the uncomfortable suspicion that you look and sound nothing like you do in real life.
To help you ace your next virtual interview, we’ve asked April Hurley for her top tips on how to do your best on video. Hurley started her Kelly career on the recruiting desk, evaluating candidates and coaching them through the hiring process. Today, as a Digital Strategy Director in Kelly's Enterprise Talent Management group, she leads AI and automation initiatives that are reshaping how companies evaluate talent. She's been on both sides of the virtual interview screen, and she's honest about what candidates underestimate.
"You have a very finite and limited amount of time to build any type of connection through a screen," Hurley says. "The way you show up and present yourself matters immediately."
That compressed window is why the preparation that happens before you click "Join" matters just as much as the answers you give once you're in. Let’s take a closer look at how you can go into a virtual job interview prepared, confident, and with the best chances of landing that job.
Just like applicant tracking systems have changed how you approach your resume, virtual interviews add new layers to how you prepare once you’ve reached the interview stage.
A "virtual interview" today can mean many different things. You might be on a live video call with a hiring manager, recording answers to pre-set questions with no interviewer on the other end, or speaking to an AI-assisted screening tool that evaluates your responses in real time.
Whatever the format of your virtual interview, the evaluation criteria have shifted. In person, you’d have a handshake, a walk down the hallway, maybe 30 seconds of small talk to establish a baseline impression. On a screen, that window shrinks to almost nothing.
"Communication and presence matter even more now," Hurley says. "Your responses need to be concise, structured, and thoughtful, because you have a much smaller window to demonstrate who you are."
That pressure runs in both directions. Employers are looking for soft skills, but they’re hard for recruiters to measure, and even harder to assess through video. That means the signals you send on camera carry more weight than they would in person. Posture, eye contact, vocal pacing, and how you handle a lag or a frozen screen all become part of the evaluation, whether the interviewer is conscious of it or not.
Your video interview setup shapes the interviewer's impression before you've said a word. They’re reading your lighting, background, and camera angle in the first few seconds. Hurley recommends a simple way to evaluate the full picture at once
"Think of it like a snapshot," she says. "If you could take a visual memory of your interview — you, your background, your face — what would that image say about you?"
Before any virtual interview, Hurley suggests that you open your video platform, turn on the camera, and take a screenshot of exactly what the interviewer will see. Then analyze it. You can even upload the image to an AI tool like ChatGPT or Claude and ask for specific feedback. It takes five minutes, and catches problems you'd never notice just glancing at your own preview window.
As you get set up, focus on the four most impactful elements:
Lighting. Avoid sitting with a window or lamp directly behind you, which creates shadows and makes your face harder to read. Forward-facing light works best. If you've seen how content creators set up ring lights or desk lamps aimed toward their face, that's the direction you're going for.
Background. Make sure your background is clean and professional. Hurley takes a more relaxed view than some interviewers. "I actually enjoy seeing a candidate's background," she says. "It's a unique opportunity to present more of your whole self. Just be thoughtful about what you're broadcasting." If you don’t have a setup that makes you feel confident, a blurred or virtual background is fine too.
Surroundings. Look at your full frame for anything with visible motion, like a ceiling fan or a pet that wanders. Close the door if you can, silence your phone, and let anyone in your household know when you'll be on camera. Disruptions that seem minor on your end can make it difficult for an interviewer to focus on what you're saying.
Tech. Beyond environmental elements, video quality matters too. Test your internet connection, camera, and microphone at least a day before the interview, and again 30 minutes before. A wired connection is more reliable than Wi-Fi if you have the option. Open the actual platform you'll be using and make sure that it loads, your name displays correctly, and your audio is clear.
In a face-to-face interview, you can read the room. You pick up on a nod, a smile, a shift in posture, and you adjust in real time. On a screen, those signals get compressed or disappear entirely. And trying to perform and interpret social cues on screen can be exhausting.
"One of the most common mistakes is losing focus on your own message while trying to read social cues through the screen," she says. "You start wondering, 'Are they frowning? Are they not paying attention?' — and your delivery suffers."
Her advice is to stay anchored in what you came to say. If the interviewer's face is neutral, frozen, or hard to read, that's normal for video. It doesn't mean you're losing them. Focus your energy on delivering your answer clearly and letting them know you have the skills employers are looking for.
You can’t control what’s happening on the other side of the screen. But there are things on your side you can control:
Eye contact. Look at your camera, not at the interviewer's face on screen. This feels unnatural at first, but it creates the appearance of direct eye contact. If you need to glance at the screen to read reactions, try to do it between answers, not mid-sentence.
Posture and gestures. Sit up straight and keep your hands visible in the frame between your chest and shoulders. Many of the gestures that reinforce your message in person happen below the camera line on video and never reach the interviewer.
Pacing. Speak slightly slower than you would in person. Most people speed up when they're nervous, and audio lag and compression can swallow the ends of sentences on top of that. A measured pace helps you relax, come across as more confident, and gives the interviewer time to absorb what you're saying.
What to wear. Dress the way you would for an in-person interview for the same role. Solid colors in medium tones read better on camera than busy patterns, and getting fully dressed (not just from the waist up) puts you in a more professional headspace, even if no one sees it.
"Maintain your authenticity, and you'll stay within your confident structure," Hurley says. "The intent is never to be scripted, it's to sharpen your instincts."
If you're applying to roles at midsize or large companies, whether for a contract, temp, or permanent position, there's a growing chance that your first interview won't be with a person. One-way video interviews and AI-assisted screening tools are becoming a standard part of early-stage hiring. In fact, over 60% of job seekers have already experienced an AI interview.
Hurley's advice starts with a counterintuitive move: use AI to get ready for AI.
"Leverage AI for roleplay," she says. "Upload the job description, practice your answers, and let it give you corrective feedback, like how many times you said 'um,' or whether you were looking down. It's fantastic for that."
Tools like ChatGPT and Claude can generate likely interview questions based on a specific job posting, then evaluate your recorded responses for structure, clarity, and filler language. Hurley also recommends flipping the exercise entirely: practice as the interviewer, then review your own answers from that perspective. "A candidate I knew actually became the interviewer during practice, then analyzed their own responses," she says. That shift in perspective forces you to confront the gap between what you intended to say and what came across.
More and more employers are using AI screening tools designed to evaluate behavioral patterns, skills alignment, and communication style. These tools often condense what used to take an hour-long interview into a much shorter format. But don't treat an AI screening as a lower-stakes round. Depending on the platform, recruiters may review your full recording, watch flagged clips, or read an AI-generated summary of your responses. Your energy and preparation are just as important here as in any other interview setting.
"Rather than asking a hundred questions, AI can reach the same likely conclusion by asking five questions the right way," Hurley says, "or by asking the candidate to demonstrate in a specific way."
These systems are also getting more specific. Where early AI interviews often relied on generic scripted questions, newer tools tailor their questions to the role and even to individual behavioral traits. That means generic, rehearsed answers are less likely to serve you well. The better move is to prepare with the actual job description in hand, just as you would for a conversation with a human interviewer.
Most virtual interview mistakes happen before the conversation even begins. Fortunately, that means you can catch them early.
Falling for recruitment scams. As AI interviews become more common, it can be harder than ever to tell a real job from a scam. Look out for red flags in the remote hiring process like text-only interviews and job offers that seem too hasty.
The goal is to walk into the interview already confident in how you're showing up. "We would look in the mirror before we walked out of the house for a job interview," Hurley says. "The same needs to be said about your ongoing mirror: your screen."
Each step gets you closer to closing the gap between who you are in person and who you appear to be onscreen. But interview preparation only pays off when you're in front of the right opportunity.
A Kelly recruiter can help with both sides of that equation: matching you with roles that fit your skills and goals, and coaching you through the hiring process before you're on camera. Set up a MyKelly profile to get started. New to working with a staffing agency?