JOB TITLE: Banking Operations Administrator

SELLING POINTS OF POSITION:

• Long-term career opportunity with one of Canada’s top financial institutions
  

• Supportive, team-based environment focused on professional development
  

• Exposure to operational process improvements and banking operations
  BEST VS AVERAGE CANDIDATE:
  

• Experience with banking operations or related fields (accounting, bookkeeping)
  

• Strong proficiency with Excel and MS Office
  

• Excellent communication skills and attention to detail
  

• Adaptability and eagerness to learn
  PERFORMANCE MEASURED BY: Accuracy and timeliness of operational support tasks and process improvements

SUMMARY OF DAY-TO-DAY RESPONSIBILITIES:

• Provide operational support and execute specialized processing tasks to ensure smooth business operations
  

• Deliver a consistently excellent experience to both customers and internal partners
  

• Manage and maintain spreadsheets and reports using Excel and other MS Office tools
  

• Support process improvement initiatives to increase efficiency and accuracy
  

• Collaborate with a variety of stakeholders across teams and departments
  

• Actively participate in team meetings, daily huddles, and knowledge-sharing sessions

MUST HAVE:

• Proficiency with MS Office (Word, PowerPoint, Excel)
  

• Experience creating and managing spreadsheets and data
  

• Strong written and verbal communication skills
  

• Ability to meet deadlines and Service Level Agreements (SLAs)
  

• Background in banking, accounting, or bookkeeping

NICE TO HAVE:

• Experience in banking operations or financial services

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