How to protect yourself from phishing.
Employment scams are on the rise - but not to worry, at Kelly we've got your back! We're always keeping a watchful eye out for anything that could put you at risk.
Read on for how you can avoid falling victim to some of today’s most common scams.
- Be skeptical and cautious with any email, phone call, text message, or in-app message that is from an unknown sender or is unexpected. Cybercriminals use social engineering to create a false sense of panic, excitement, or urgency.
- Be cautious of a generic message that does not address you by name.
- Validate that you know the sender (including accuracy of their email address) and the legitimacy of the message before clicking a link, opening an attachment, replying, or taking any other action. Call your Kelly representative using a trusted phone number or call our Employee Field Service Center at 866.KELLY4U (535.5948) to verify the sender when needed. Never reply directly to a suspicious communication.
- Hover over any hyperlinks to see a preview of where you’ll be directed before clicking. If you are not familiar with the site, do not click the link.
- Don’t respond to unsolicited job offers from people you don’t know. If you are worried about losing out on an opportunity, try doing a separate search for the position or check in with your Kelly representative about the legitimacy of the opportunity.
- If you receive an email in response to your job application, check that the email address and signature are legitimate. A Gmail or Yahoo email address is a red flag, but even if the email address looks correct, double-check the domain. Sometimes scammers use domains that are very similar to authentic ones.
- Beware of typographical errors that make fake email addresses or websites appear to be real, such as www.kellyservice.com.
- Never pay somebody for something related to the employment. If you’re asked to pay for anything at all—training, placement, materials, even a phone call—it’s a sure sign of a scam.
- Don’t accept any money from a prospective employer unless you’ve verified that the company is a reputable business and you’ve performed the work you’re being paid for. A common scam is overpaying you via check then asking you to wire the overage back to them…all before your bank realizes the initial check was bad.
- Don’t share any personal or sensitive information like your bank account, credit card, and social security numbers if a message feels suspicious.
- Never share login credentials, including usernames and passwords, with anyone.
- Scammers often stick to chat or text only and avoid phone, video, or face to face conversation.
- If you’re invited to interview using Google Hangouts or another instant message service, you’re probably dealing with scammers. Real hiring managers are more likely to use GoToMeeting or Microsoft Teams using their company account.
Here are some ways you can tell if someone is truly contacting you on behalf of Kelly:
Kelly will contact you via SMS text message if you have opted in.
Kelly will email you from a @kellyservices.com email address or a similar verified Kelly Services domain. We will never contact you using a Gmail, Yahoo, or other personal email account. Watch closely for slightly misspelled emails posing as Kelly such as kelyservices.com or kellyservice.com.
Kelly will interview you via phone or Microsoft Teams, SparkHire or Convey IQ. We will not do interviews on Google Hangouts or Google Chat.
Kelly will post jobs on legitimate job search sites such as LinkedIn, Glassdoor, Indeed, Monster, Craigslist, Facebook and CareerBuilder. Any responses from applying to a Kelly job should come from a @kellyservices.com email.
Kelly will not conduct the full interview or hiring process via a social media platform. Kelly recruiters do use social media to reach out to candidates and post jobs online. If you see a Kelly job posted online, first confirm the validity of the job and the person posting the job. You can look at things including the poster’s profile to confirm their region and that they have Kelly listed as their employer. After initial contact with you via social media, you should expect any future and continued communication to come from a Kelly Services email addresses and/or phone number.
Still unsure? Call our Employee Service Center at 866.535.5948 to verify the sender when needed.
Kelly will not ask for banking or financial information over the phone or through email. We have setup a direct deposit process online or you may select the pay card option through Kelly’s secure eRegistration process.
If a job scammer has targeted you, it’s important to report it to the authorities by contacting the Federal Trade Commission, the FBI’s Internet Crime Complaint Center, or your local law enforcement agency.
Want even more info?
Check out these articles from the Better Business Bureau:
Fraud Prevention Tips from Major Employment Sites (bbb.org)
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