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Field Service Engineer
San Francisco, CA, US
Engineering
High School or equivalent
Full Time, Direct Hire
$121K - $150K
Experienced (Non-Manager)
On-site
Biotechnology/Pharmaceuticals
First Shift (Day)
San Francisco, CA, US
$121K - $150K
Experienced (Non-Manager)
Full Time, Direct Hire
Biotechnology/Pharmaceuticals
On-site
Engineering
High School or equivalent
First Shift (Day)
Job details
Field Service Engineer – Biotech Equipment
Location: South San Francisco, CA (Hybrid)
Pay: $121K–$150K + full benefits + equity
About the Role
Join a small, fast-growing biotech company that’s building automated systems to speed up drug and cell therapy development. We’re looking for a hands-on Field Service Manager to lead installations, troubleshooting, and maintenance for advanced lab systems across North America.
Schedule & Travel
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Standard weekday schedule, mostly daytime hours.
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Must be based in the Bay Area and able to work onsite in South San Francisco at least two days per week when not traveling.
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Up to 50% travel across the U.S. (some international possible).
What You’ll Do
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Install, repair, and maintain automated bioprocessing equipment.
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Diagnose electrical, mechanical, and software issues.
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Train customers and internal teams.
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Create service documentation and help improve field processes.
What You Bring
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5+ years of field service or instrumentation experience in biotech, pharma, or automation.
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Strong troubleshooting and customer-facing skills.
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Valid driver’s license and willingness to travel.
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Professional maturity and ownership mindset — able to represent the company well on client sites.
Bonus Skills
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Bioreactor or bioprocessing system experience.
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IQ/OQ or validation background.
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Linux or software/firmware troubleshooting knowledge.
Why You’ll Love It
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Direct impact at a small, growing company.
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Collaborative and technical environment.
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Great pay, benefits, and equity.
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