Job Title: Fulfillment Associate, Document Management and Processing
Location: Austin, TX (100% onsite)
Schedule: 8:00am – 5:00pm (Start Time: 12:00 AM), Monday–Friday
Pay Rate: $20/hour

About the Role:
As a Fulfillment Associate in Document Management and Processing, you’ll play a critical role ensuring legal documents are processed with accuracy and efficiency for our clients. This position is time-sensitive and requires exceptional attention to detail to support smooth operations as a registered agent. Work alongside a supportive team in our Austin office and enjoy full benefits, career growth opportunities, ongoing training, and competitive pay.

Key Responsibilities:

• Discern and process legal Service of Process (SOP) documents according to statutes and industry standards.
  

• Use our proprietary work site to deliver, scan, and forward SOP documents and instructions.
  

• Communicate with internal offices, third-party vendors, and clients to ensure proper delivery and confirmation using email, phone, and FedEx tracking.
  

• Answer client queries, update accounts, and handle governmental agency correspondence.
  

• Log correspondence into the management system and generate receipts.
  

• Sort and distribute incoming mail and scanned documents.

Skills & Qualifications:

• Highly detail-oriented with strong organizational skills.
  

• Analytical thinker and problem solver.
  

• Ability to read and interpret legal documents.
  

• Self-directed and efficient—capable of working independently or in a team.
  

• Effective verbal and written communication, relationship-building skills.
  

• Comfortable managing a large, time-sensitive workflow.
  

• Creative and process-oriented.
  

• High School diploma or equivalent required; college coursework preferred.
  

• Experience with Microsoft Office (Outlook, Excel, Word), Adobe Acrobat.

Apply Today!
Join our Austin team and make a direct impact in helping our clients meet their legal and business needs.

Resume not required

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