Job Opportunity: Business Operations Specialist

Why Join Us?
Looking to advance your career in financial operations with a supportive and collaborative team? As an Business Operations Specialist, you’ll be part of a positive, inclusive department that values teamwork, accuracy, and customer focus. This is an excellent opportunity to gain exposure to the underwriting process and build a long-term career with one of Canada’s leading financial institutions.
You’ll join a team of 15 professionals who work together to deliver exceptional results—balancing efficiency, compliance, and great service every day.

What You’ll Be Doing
In this role, you’ll play a key part in supporting the Sales Channel and Credit Underwriting functions. You’ll ensure documentation accuracy, compliance with policies and regulations, and help maintain smooth end-to-end processing for Real Estate Secured Lending (RESL) products.
Your Responsibilities Will Include:

• Providing operational support to the Sales Channel and Credit Underwriting teams with a customer-first mindset
  

• Reviewing, updating, and analyzing credit documentation for accuracy and compliance with regulatory requirements
  

• Completing a range of operational tasks across multiple systems and applications
  

• Ensuring data accuracy and completeness in loan origination systems
  

• Collaborating with internal business partners to resolve issues and meet service standards
  

• Participating in continuous improvement efforts to enhance efficiency and accuracy

Who We’re Looking For
You’re a motivated professional who enjoys working behind the scenes to ensure operational excellence. You have a strong understanding of credit or lending processes, excellent problem-solving skills, and an eye for detail. You thrive in structured, team-based environments and take pride in delivering high-quality work.

What You Bring to the Team
Must-Have Skills:

• Experience working in a professional or corporate environment
  

• Strong communication and problem-solving skills
  

• Ability to manage multiple priorities and deliver accurate work within deadlines

Nice-to-Have Skills:

• Experience in mortgage or lending operations
  

• Understanding of real estate secured lending concepts
  

• Exposure to credit underwriting processes

Additional Details

• Work Environment: Primarily back-office work with occasional interaction with branches and mortgage specialists
  

• Work Model: Onsite 4 days per week (mandatory)
  

• Performance Measurement: Based on quality of deliverables, accuracy, and timeliness
  

• Disqualifiers: Active mortgage or real estate license

Education
Post-secondary education required (business, finance, or related field preferred).

What’s In It for You
This is a long-term opportunity with potential for extension or permanent hire. High-performing team members may progress into Real Estate Secured Lending (RESL) Underwriting or related roles. You’ll be part of a department that fosters growth, collaboration, and success—where your work directly supports both internal partners and customers.

Sound Like You?
If you’re detail-oriented, analytical, and ready to grow in a dynamic financial environment, we want to hear from you.
Join a team that’s invested in your success—apply today!

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