Kelly Services is hiring a Customer Service Specialist/Office Administrator in Aston, PA!

We’re seeking a collaborative, detail-oriented professional to support customer inquiries, order processing, and office administration in an industrial distribution environment. This is a great opportunity for someone with strong communication and organizational skills who enjoys solving problems and supporting clients.

Position: Customer Service Specialist/Office Administrator
Location: Aston, PA
Schedule: Monday–Friday | 8:00 AM – 4:30 PM
Pay Rate: $21/hour
Assignment Type: Temp to Hire

Key Responsibilities:

• Address incoming calls, emails, and customer requests related to quotes, orders, deliveries, returns, credits, and product selection
  

• Accurately enter invoices, production orders, credit applications, purchase orders, and quotes in the company’s ERP system
  

• Verify product pricing, order terms, and shipping dates; communicate updates to customers in a timely manner
  

• Support finance and sales teams to resolve customer account issues, order discrepancies, and expedite requests
  

• Maintain thorough and accurate customer files and records
  

• Participate in training on products, processes, and order management systems
  

• Assist with office administration and other tasks as needed

Qualifications:

• Minimum 2 years of customer service or order processing experience in an office or industrial environment
  

• Proficiency in MS Office and Outlook; strong data entry skills required
  

• Excellent verbal and written communication skills
  

• Strong organizational talent and attention to detail; able to manage multiple priorities
  

• Associates Degree preferred
  

• Experience with Epicor Prophet 21 or similar ERP a plus

If interested, please apply to this job or reach me directly at mict851@kellyservices.com

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