Patient Benefits Specialist
Coppell, TX, US
Contact Center
High School or equivalent
Full Time, Temporary
$25-$25/hr DOE
Experienced (Non-Manager)
On-site
Healthcare Services
First Shift (Day)
Coppell, TX, US
$25-$25/hr DOE
Experienced (Non-Manager)
Full Time, Temporary
Healthcare Services
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Patient Benefits Specialist
$24-$25/hr (6-Month Contract) – Coppell, TX
A well-established medical organization in Coppell, TX is seeking an experienced Patient Benefits Specialist to join their team on a 6-month contract. This role plays a critical part in front-end revenue cycle operations, with a focus on benefits verification, insurance coordination, and patient support.
Pay Rate: $24–$25 per hour
Schedule: Monday through Friday, 8:00 AM – 5:00 PM
Employment Type: Contract (6 months)
Location: Coppell, TX (on-site role)
What You’ll Be Doing:
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Verify patient insurance benefits, deductibles, and eligibility with a variety of payers including Medicare, Medicaid, HMO, PPO, and third-party plans.
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Communicate with patients regarding coverage, billing concerns, and payment options.
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Submit and follow up on prior authorizations and clean claims.
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Process referrals and ensure documentation is complete and accurate.
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Enter and maintain accurate demographic, insurance, and billing information.
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Identify and correct front-end billing errors to maximize reimbursement.
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Provide timely updates to patients, providers, and internal teams regarding claim and authorization status.
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Maintain HIPAA compliance and handle all patient information confidentially.
Why You’d Be a Great Fit:
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1–3 years of experience in patient-facing medical billing, coding, or insurance verification.
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Strong understanding of insurance guidelines and medical billing practices, including CPT, ICD-9/10, and HCPC coding.
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Experience handling high-volume calls and communicating with both patients and insurance carriers.
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Proficient with Microsoft Office and medical billing software.
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Known for attention to detail, customer service focus, and ability to multitask in a fast-paced environment.
This is a great opportunity to bring your revenue cycle and billing expertise into a collaborative team, supporting a high-quality patient experience from start to finish.
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