Job Description – Metrology & Laboratory Operations Specialist
Location: Central NJ (On-site)

Key Responsibilities
Equipment Lifecycle & Vendor Management (Primary Focus – 70%)

• Manage full equipment lifecycle processes, including warranties, service contracts, maintenance schedules, and equipment documentation.
  

• Partner with multiple vendors to coordinate service visits, establish/renew service contracts, and ensure CDAs and agreements are in place.
  

• Track equipment warranties, service histories, and maintenance requirements; establish processes or systems where none exist.
  

• Drive timelines, ensure operational readiness, and communicate upcoming service needs across departments.
  

• Collaborate closely with Facilities & Engineering (F&E) to ensure alignment on calibration, repairs, utilities, and compliance needs.

Metrology & Instrument Support (Secondary Focus – 30%)

• Perform basic metrology activities such as calibration, verification, and preventive maintenance of laboratory equipment (balances, pH meters, centrifuges, pipettes, etc.).
  

• Support troubleshooting and basic maintenance for analytical instruments including HPLC, UPLC, GC, titrators, UV, FTIR, Raman, and other QC instrumentation.
  

• Maintain and organize EMS and QC laboratory assets, ensuring accurate documentation and traceability.

Compliance & Documentation

• Ensure all activities are compliant with GMP standards, USP/EP, ICH guidelines, and data integrity requirements.
  

• Maintain accurate and complete documentation for calibrations, service events, deviations, and equipment status.
  

• Support continuous improvement initiatives related to equipment readiness, lab operations, and compliance.

Top Required Skills:

• Strong vendor and contract management experience (service agreements, renewals, warranty transitions).
  

• Experience collaborating with Facilities & Engineering teams.
  

• Familiarity with analytical chemistry equipment (HPLC, GC, balances, pH meters).
  

• Empower software experience.

Qualifications

• Bachelor’s degree in Biotechnology, Chemistry, Engineering, or related scientific discipline.
  

• Experience in an FDA-regulated pharmaceutical or biotechnology environment.
  

• Hands-on experience with calibration and troubleshooting of laboratory instrumentation.
  

• Practical knowledge of HPLC, GC, UPLC, titrators, Raman, UV, FTIR, PCR, and other QC/analytical tools.
  

• Understanding of pharmaceutical laboratory workflows and operational processes.
  

• Working knowledge of USP/EP, ICH, cGMP/EU GMP, and data integrity expectations.
  

• Demonstrated success in a similar role within a fast-paced, highly regulated setting.

Preferred:

• Experience in a startup or rapid-growth environment.
  

• Background in metrology labs or analytical labs transitioning into operations roles.
  

• Ability to independently develop tracking systems for warranties, service events, and equipment lifecycle management.

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