Bilingual Interpreter (Call Center)

Bilingual Interpreter (Call Center)


Job ID: 9406077

San Juan, PR, US

Professional (Other)

High School or equivalent

Full Time, Temporary

$12/hr

Entry Level

Remote

Telecommunications Services

First Shift (Day)

San Juan, PR, US

$12/hr

Entry Level

Full Time, Temporary

Telecommunications Services

Remote

Professional (Other)

High School or equivalent

First Shift (Day)

Job details

At Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you.  If you ask us, this job looks pretty great! We’re seeking a Bilingual Interpreter (Call Center) fluent in Spanish and English for a great work-from-home job opportunity in Puerto Rico. 

Why you should apply to be a Bilingual Interpreter:

  • 100% from home – from anywhere in Puerto Rico!

  • Get paid every week – $12/hr

  • Part-Time and Full-Time positions available

  • Help people across the US by breaking down the language barrier

  • Continuously improve your skills in both languages

  • Each phone call is unique and different from another

What’s a typical day like as a Bilingual Interpreter?

  • Handle high volume inbound phone calls, ranging from short to very long calls – depending on each individual call

  • Help interpret Spanish/English conversations for a wide range of industries including but not limited to Healthcare, Government, Financial, Travel & Hospitality, Legal, and IT

  • Translate Spanish/English conversations that may be both simple, complex, or technical

  • You will listen to 5-10 sentences at a time, while taking precise but short notes and interpret the message without changing its meaning (note-taking skills/multitasking/short-term memory)

  • You may be required to switch to video interpretation

This job might be an outstanding fit if you:

  • Are located in Puerto Rico or planning on moving to PR

  • Are fluent in both Spanish and English (Expert Level)

  • Are able to attend a 3-week paid virtual training (MON-FRI, 8am-3.30pm ET)

  • Are able to pass pre-employment screenings (drug screening, background check)

  • Can provide a quiet, closed-off work environment, as these conversations entail sensitive/confidential information

Shift Hours
We will contact you at the end of training to discuss your shift hours. You will have to be flexible to work the hours we have available at that moment in time. We cannot guarantee specific hours beforehand. Weekend work may be required (SAT or SUN).

Other Requirements for this job:

  • The use of a smartphone, tablet or laptop/desktop PC to receive calls

  • High-speed Internet connection

  • Whiteboard to dispose of handwritten notes taken during calls

  • Noise-canceling headset with boom directional microphone (must be wired)

Resume not required

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.