Professional Customer Service Representative

Professional Customer Service Representative


Job ID: 9796635

Green Bay, WI, US

Office

High School or equivalent

Full Time, Temporary

Entry Level

On-site

Transport and Storage - Materials

First Shift (Day)

Green Bay, WI, US

Entry Level

Full Time, Temporary

Transport and Storage - Materials

On-site

Office

High School or equivalent

First Shift (Day)

Job details

Join the team as a Senior Customer Service Representative in Green Bay! If you’re passionate about fostering strong customer relationships and ensuring seamless service delivery, this role is perfect for you. You will be at the forefront of processing and monitoring customer orders, managing customers needs, and negotiating market rates. Your expertise will be pivotal in enhancing customer satisfaction and operational efficiency.

Job Specifications

  • Job Type: Full-time

  • Location: Green Bay

  • Experience: One year of customer service experience preferred

Roles and Responsibilities

  • Monitor customer business to identify issues and improve efficiency.

  • Recommend adjustments as the customers needs fluctuate

  • Utilize a variety of technology to analyze service issues and trends to determine solutions.

  • Work collaboratively with leaders, teams, and customers.

Qualifications & Skills

  • High school diploma or GED required.

  • One year of customer service experience preferred.

  • Strong written and oral communication skills.

  • Ability to manage multiple priorities effectively.

Opportunities

  • Opportunity for career advancement with the company

  • Continuous learning and professional development through workshops and training programs.

  • Potential to transition into leadership roles.

Company Culture

They foster a dynamic and inclusive work environment where innovation and collaboration are celebrated. With a commitment to integrity, excellence, and teamwork, Schneider values each employee’s contribution and supports their professional growth. Join a company where your ideas are valued and your career can flourish in a supportive community.

9796635

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.