Customer Service Representative-Medicare Focused

By | April 24, 2025

Customer Service Representative-Medicare Focused

Apply Now Applied

Job ID: 9806817

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Avon, CT, US

Office

High School or equivalent

Full Time, Temp to Hire

Experienced (Non-Manager)

On-site

Insurance

First Shift (Day)

Avon, CT, US

Experienced (Non-Manager)

Full Time, Temp to Hire

Insurance

On-site

Office

High School or equivalent

First Shift (Day)

Apply Now Applied

Job details

Now Hiring: Customer Service Representative (Medicare Focused) | Temp-to-Hire Opportunity
Location: Avon, CT 06001 | Pay: $18/hour

Are you a compassionate problem-solver with a passion for helping others? Do you thrive in a supportive, fast-paced environment where your communication and multitasking skills shine? If so, we want to meet you!

We’re seeking a Customer Service Representative to join our growing team and be the friendly, knowledgeable point of contact for our valued Medicare (65+) client base. This is a temp-to-hire role with full-time hours and a clear path to permanent employment.

What You’ll Do:

  • Provide outstanding support via phone and email with empathy, patience, and professionalism


  • Assist members with insurance claims, Medicare & Part D questions, and prescription issues


  • Serve as the liaison between members, providers, pharmacies, and insurance carriers


  • Navigate databases and systems efficiently (basic computer skills required)


  • Document interactions and follow up to ensure resolutions


  • Stay organized and adaptable in a dynamic team setting

What We’re Looking For:

  • Strong customer service background


  • Excellent verbal and written communication


  • Working knowledge of insurance/Medicare terminology


  • Proficiency in Outlook, Word, and Excel


  • Problem-solving mindset and collaborative spirit


  • Ability to multi-task, adapt, and follow up with precision


  • Experience working with a senior population is a plus!

Schedule & Details:

  • Location: Avon, CT 06001


  • Pay: $18 per hour


  • Hours: 10:00 AM – 6:00 PM (Monday–Friday)


  • Lunch: Choose 30 or 60 minutes (unpaid)


  • Work Week: 35–37.5 hours based on lunch choice


  • Training: Compliance training required

Perks That Set Us Apart:

  • Free lunch benefit — up to $20/day covered 


  • Be part of a mission-driven team focused on making a difference for Medicare participants


  • Immediate interviews available — we’re ready to hire!

If you’re ready to bring your skills to a role where compassion meets action, apply now — we’re excited to hear from you!

9806817

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