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Customer Service Specialist
Chippewa Falls, WI, US
Office
High School or equivalent
Full Time, Temp to Hire
Experienced (Non-Manager)
On-site
Manufacturing - Other
First Shift (Day)
Chippewa Falls, WI, US
Experienced (Non-Manager)
Full Time, Temp to Hire
Manufacturing - Other
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Job Title: Customer Service Specialist
Location: Chippewa Falls, WI
Type of Position/Schedule: Full Time, 7am-4pm Monday-Friday
Pay: $24-$26/hr, based on experience
Shift: 1st
Job Summary:
Kelly Professional & Industrial is seeking an enthusiastic Customer Service Specialist to join our client’s team in Chippewa Falls, WI. In this role, you’ll be key in driving aftermarket revenue through Spare Part Sales, ensuring customer satisfaction and support throughout the sales process.
Essential Job Duties & Responsibilities:
- Collaborate with departments to efficiently handle customer orders.
- Provide quotations and regular communication for spare part sales
- Enter and manage customer orders in the ERP system; process credit card payments as required.
- Review parts costs with Purchasing to ensure sell prices meet margin expectations.
- Maintain electronic correspondence filing in the Electronic Filing System (EFS).
- Perform additional duties as assigned.
Education & Experience Requirements:
- Detail-oriented and self-motivated with strong communication and organizational skills.
- Proven multitasking ability, working both collaboratively and independently in a dynamic environment.
- Excellent oral and written communication skills.
- Proficiency in Microsoft Office Products: Word, Excel, PowerPoint.
- Experience with CRM, such as C4C, preferred.
Skills & Abilities:
- Strong interpersonal skills for customer, supplier, and team interactions.
- Ability to manage multiple tasks and work independently with minimal guidance.
- Effective communication skills: written, verbal, and listening.
Working Conditions & Physical Demands:
- Office environment. Must be able to perform each essential duty satisfactorily.
Jumpstart your career with Kelly and apply now to make an impact as a Customer Service Specialist!
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