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Customer Service/Customer Billing
Appleton, WI, US
Office
High School or equivalent
Full Time, Temp to Hire
19
Entry Level
On-site
Healthcare Services
First Shift (Day)
Appleton, WI, US
19
Entry Level
Full Time, Temp to Hire
Healthcare Services
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Customer Service/Financial Services Rep
Job Summary:
Join a medical practice as a Financial Services Representative and become an integral part of our team. Based in our dynamic office, you will play a pivotal role in ensuring smooth financial interactions between patients and the practice. With your expertise, you will manage patient and insurance billing, providing crucial support in navigating the financial aspects of healthcare.
Job Specifications:
- Job Type: Full-Time
- Company: Specialty Medical Practice
- Location: Appleton, WI
- Pay Rate: $19/hr
- Shift: 1st
Roles and Responsibilities:
- Communicate with patients regarding their accounts through verbal and written correspondence.
- Prepare surgical estimates and set up payment plans with patients.
- Process patient credit card payments and collaborate with attorney offices for account resolutions.
- Review monthly delinquency reports and refer delinquent accounts to collections.
- Handle bankruptcy notices and communicate with insurance companies to ensure claims are processed accurately.
Qualifications & Skills:
- Ability to work effectively in a team environment.
- Basic knowledge of insurance plans (HMO, PPO, etc.) and related processes.
- Proficiency in computer and telephone skills.
- Familiarity with medical office practices, terminology, and abbreviations.
- Strong communication and customer service skills, with the ability to work with a diverse group of stakeholders.
- Adherence to OSHA, HIPAA, and Medicare guidelines.
Required Education:
- High school diploma or equivalent.
Opportunities:
- Grow your career with opportunities to advance within our practice.
- Gain comprehensive experience in medical billing and financial services.
- Engage in continuous learning and development programs.
Company Culture:
Our practice is committed to a culture of compassion and excellence. We value teamwork, integrity, and innovation, ensuring a supportive and inclusive work environment where every team member is appreciated and empowered to succeed. Join us to be part of a community that prioritizes patient care and professional growth.
Please let me know if you need anything else!
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