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Customer Service Administrator
Bristol, CT, US
Office
High School or equivalent
Full Time, Temp to Hire
$23/hr
Experienced (Non-Manager)
On-site
Business Services - Other
First Shift (Day)
Bristol, CT, US
$23/hr
Experienced (Non-Manager)
Full Time, Temp to Hire
Business Services - Other
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Now Hiring: Customer Service Administrator
Location: Bristol, Connecticut
Job Type: Full-Time (Monday–Friday)
Industry: Manufacturing / Packaging
Pay: $23/hr
Schedule: Monday-Friday 8am-5pm
A growing packaging manufacturer in Bristol, CT is looking for a detail-oriented and motivated Customer Service Administrator to join its administrative team. This role supports both customer interactions and internal operations by handling order entry, communication, and coordination across departments in a fast-paced, high-volume environment.
Key Responsibilities:
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Act as the primary point of contact for customers via phone and email
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Accurately process and enter customer orders and product specifications
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Maintain strong customer relationships by delivering prompt, professional support
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Troubleshoot and resolve service-related issues efficiently and effectively
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Coordinate with internal departments to ensure timely order fulfillment
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Track and follow up on order status, shipping details, and any special customer requirements
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Help identify sales opportunities; performance-based bonus available
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Maintain organized digital and physical records related to orders and communications
Qualifications:
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Proven experience in customer service, administration, or order processing (manufacturing experience preferred)
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Strong communication and interpersonal skills
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Ability to multitask, prioritize, and manage time in a fast-paced environment
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Proficient in Microsoft Office Suite (Excel, Word, Outlook)
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Quick learner with strong organizational and problem-solving skills
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Comfortable working independently and as part of a team
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