English
French
Spanish
Contact Center Customer Service
Southborough, MA, US
Contact Center
High School or equivalent
Full Time, Direct Hire
Entry Level
On-site
Manufacturing - Other
First Shift (Day)
Southborough, MA, US
Entry Level
Full Time, Direct Hire
Manufacturing - Other
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Customer Service Representative to work at a premier client in Southborough, MA. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Salary/Pay Rate/Compensation:
$50-60K per year
Why you should apply to be a Customer Service Representative:
• Enjoy a direct hire opportunity with a reputable company that values its employees.
• Work in a collaborative environment that fosters communication and teamwork across departments.
• Benefit from a role that offers growth potential within a dynamic industry.
• Gain hands-on experience with leading CRM and ERP systems, enhancing your professional skill set.
What’s a typical day as a Customer Service Representative? You’ll be:
• Receiving customer orders, reviewing documentation, entering orders, and emailing customers with answers to questions and/or with order acknowledgements.
• Collaborating with the Production Manager to expedite customer orders and support the Sales team with ongoing communication regarding order-related inquiries.
• Coordinating new customer setups, including obtaining credit approval from the Accounting Department and keeping accurate records of customer interactions.
This job might be an outstanding fit if you:
• Have hands-on experience with online CRM systems; familiarity with Salesforce CRM is a plus.
• Possess excellent computer skills, particularly with the MS Office suite, and have experience with ERP systems; Sage50 experience is a plus.
• Hold an Associate’s degree or equivalent from a two-year college, or have four years of related experience and/or training, or an equivalent combination of education and experience.
What happens next:
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Representative today!
#GRACE
9913892
I want more jobs like this in my inbox.
Similar Jobs
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.