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Customer Service Representative I
Albany, OR, US
Contact Center
High School or equivalent
Full Time, Temporary
16.15
Entry Level
On-site
Insurance
First Shift (Day)
Albany, OR, US
16.15
Entry Level
Full Time, Temporary
Insurance
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Customer Service Representative I to work at a leading organization in Albany, OR. Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.
Why you should apply to be a Customer Service Representative I:
- Competitive pay at $16.15/hr with a $500 hiring bonus
- Full-time hours: Monday to Friday, 6:00 AM to 6:00 PM PST
- Great opportunity for temporary-to-permanent placement
- Onsite role with a supportive, team-oriented environment
- Valuable career advancement opportunities based on performance
What’s a typical day as a Customer Service Representative I? You’ll be:
Customer-Focused
- Handling inbound and outbound calls using standard scripts and screens
- Assessing customer needs and escalating complex issues when necessary
- Actively listening and providing knowledgeable, empathetic responses
Problem-Solving
- Utilizing problem-solving techniques to resolve customer inquiries
- Balancing efficiency with quality standards in a fast-paced setting
Systems and Documentation
- Navigating multiple computer systems accurately and efficiently
- Completing customer registrations and updating account information
- Performing contract-related research and documentation tasks
Product Knowledge and Team Support
- Staying up to date on company products and services to suggest alternatives
- Collaborating with team members to support customer satisfaction
This job might be an outstanding fit if you have:
- A High School Diploma or GED
- 0–2 years of experience in an office or customer service environment
- Basic proficiency in computer operations and data entry
- A respectful, team-oriented attitude and the ability to communicate clearly
- Flexibility to work within operating hours and availability for occasional overtime
- Willingness to be onsite and camera-ready for virtual interviews or meetings
What happens next
Once you apply, you’ll proceed to the next steps if your skills and experience are a good match. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work.
Apply to be a Customer Service Representative I today!
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Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.