English
French
Spanish
Hybrid Bilingual English/Spanish Tax Software Supp
Kennesaw, GA, US
Contact Center
High School or equivalent
Full Time, Temporary
22.00
Experienced (Non-Manager)
On-site
Telecommunications Services
First Shift (Day)
Kennesaw, GA, US
22.00
Experienced (Non-Manager)
Full Time, Temporary
Telecommunications Services
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Looking for a great job close to home? You don’t need to look far! Kelly® is hiring Hybrid Bilingual English/Spanish Tax Software Support Representatives for a global software company. This position lets you use your bilingual skills while working 3 days from home and 2 days working from the Kennesaw, GA office
Why Apply?
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Seasonal, 5-month contract (with potential for temp-to-hire)
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Hybrid —work from home 3 days and 2 at the Kennesaw, GA office from 9 am to 6 pm
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Competitive pay: $22.00 per hour
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Start date: November 17th, 2025
Job Responsibilities:
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Provide technical support for tax/accounting software.
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Assist customers via phone or email, troubleshooting and resolving issues.
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Log results in the ticketing system and escalate when needed.
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Work with team members to deliver excellent customer service.
Qualifications:
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Candidates must possess a High School Diploma, GED, or a higher level of education.
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Over six months of hands-on experience in computer troubleshooting and technical support.
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Comfortable talking on the phone
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Basic computer skills (PC, Microsoft Office)
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Proficient in both English and Spanish; able to communicate effectively in both languages.
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Experience with CCH ProSystem fx or CCH Axcess Tax is a plus
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Must pass background checks (employment, education, and professional reference)
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verification.
Schedule & Training:
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Paid training from 9:00 AM to 6:00 PM ET for 3 weeks.
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After training, shifts will be 9:00 AM to 6:00 PM ET with occasional weekends.
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Flexibility for evening and weekend shifts during peak seasons.
Equipment Requirements:
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The customer will provide the laptop.
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You will need:
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High-speed internet (50-100 Mbps download, 10-20 Mbps upload)
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Cell phone (Needed for dual authentication when logging in)
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Headset (Wired preferred; wireless is fine, but must stay charged)
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Must be a wired connection, Ethernet cables (Cat 6a, Cat 7, or Cat 8)
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Apply today and take the next step in your career while working from the comfort of home!
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