Finding a job that fits your lifestyle isn’t always easy. That’s where we come in. We’re seeking Document Processing Associates to join our team in Springfield, OH. Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.

Why you should apply to be a Document Processing Associate:

• Competitive pay rate: $16.00/hr

  
  

• Stable Monday–Friday schedule: 8:00 AM – 4:30 PM EST

  
  

• Onsite role with training and support provided

  
  

• Opportunity to work in a professional environment with clear guidelines and procedures

  
  

• Gain valuable experience with insurance documentation and client services

What’s a typical day as a Document Processing Associate? You’ll be:

• Logging checks, processing checks, and handling documents

  
  

• Working CLEAR queues efficiently and accurately

  
  

• Making outbound calls to insurance carriers and handling inbound calls to resolve issues

  
  

• Researching faxes, reports, correspondence, and refund/return checks

  
  

• Following client’s policies, procedures, and service-level agreements (SLAs)

  
  

• Assisting with backup tasks or special projects as needed

  
  

• Using proprietary client and company applications to complete daily work

This job might be an outstanding fit if you have:

• Strong attention to detail and ability to follow procedural guidelines

  
  

• Excellent communication skills, especially over the phone

  
  

• Ability to work under immediate supervision and adapt to new tasks

  
  

• Strong technical skills with Microsoft Office and data entry systems

  
  

• Reliability in attendance and commitment to teamwork

  
  

• Flexibility to handle both routine and more complex assignments over time

Additional Details:

• Worksite: Springfield, OH – Onsite

  
  

• Schedule: Monday–Friday, 8:00 AM – 4:30 PM EST

  
  

• Pay: $16.00/hr

  
  

• Must meet attendance and performance expectations

  
  

• Training and supervision provided

What happens next

Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Document Processing Associate at Assurant today!

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