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Operations Coordinator
Irvine, CA, US
Contact Center
High School or equivalent
Full Time, Temporary
$27 Per Hour
Experienced (Non-Manager)
On-site
Medical Devices and Supplies
First Shift (Day)
Irvine, CA, US
$27 Per Hour
Experienced (Non-Manager)
Full Time, Temporary
Medical Devices and Supplies
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Job Title: Operations Coordinator
Location: Hybrid
Keep Things Moving. Support What Matters.
We’re looking for an Operations Coordinator to join our fast-paced, high-volume order fulfillment and dispatch team. This role is key to ensuring smooth logistics, accurate service contract processing, and top-tier customer support.
What You’ll Do:
- Manage order fulfillment and coordinate service activities
- Process entitlement entries and service invoices in Salesforce
- Support the Field Sales team with quotes, reports, and asset data updates
- Track tasks to completion and maintain organized records
- Communicate with internal teams to resolve warranty and service issues
- Provide detailed service history reports and recommend process improvements
What You Bring:
- 3–5 years of experience in customer service, logistics, or operations
- Strong attention to detail and organizational skills
- Excellent communication and problem-solving abilities
- Proficiency in MS Office (Excel, Outlook, etc.); Salesforce experience preferred
- Ability to work independently and in cross-functional teams
- Bachelor’s degree preferred; medical device experience a plus
Success Metrics:
- Error-free work
- On-time SLA delivery
- High customer satisfaction
- Strong attendance and punctuality
- Positive 360° feedback
Why Join Us?
You’ll be part of a collaborative team that values precision, efficiency, and continuous improvement—all while supporting critical operations that impact customer success.
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