Sr. Customer Service
Green Bay, WI, US
Office
High School or equivalent
Full Time, Temporary
Experienced (Non-Manager)
On-site
Transport and Storage - Materials
First Shift (Day)
Green Bay, WI, US
Experienced (Non-Manager)
Full Time, Temporary
Transport and Storage - Materials
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Job Title: Customer Service Representative
Job Summary:
Join our dynamic team as a Customer Service Representative, where you’ll play a crucial role in delivering exceptional support to our valued clients. Located in Green Bay, this Customer Service opportunity is ideal for individuals with a passion for helping others and a commitment to excellence. Whether you’re beginning your career or bringing years of experience, you’ll find a supportive environment that fosters professional growth.
Job Specifications:
- Job Type: B2B Customer Service
- Location: Green Bay, WI
- Pay Rate: $20
- Shift: 8am-5pm
Roles and Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, or chat
- Resolve customer issues, complaints, and requests efficiently and accurately
- Maintain detailed records of customer interactions and transactions
- Provide product and service information to customers
- Collaborate with other departments to ensure customer satisfaction
- Uphold company standards for customer service excellence
Qualifications & Skills:
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving and conflict resolution abilities
- Proficiency with computers and customer service software
- Ability to multitask and manage time effectively
- Positive attitude and customer-focused mindset
Opportunities:
- Advancement into supervisor or management roles
- Ongoing training and professional development
- Exposure to a variety of departments within the company
- Recognition programs for outstanding performance
Company Culture:
They pride ourselves on fostering a collaborative, inclusive, and respectful work environment. Our values focus on integrity, teamwork, and continuous improvement. We encourage open communication, celebrate diverse perspectives, and are committed to supporting employees in their professional journeys. Join us and be part of a team that truly values your contributions!
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