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Overview
6 Soft Skills Contact Center Hiring Managers Want
Reading Time: 3 minutes Customer service as we know it has changed. It’s no longer regarded as just a channel for customers to resolve issues. Customer service has evolved into a strategic part of a company’s brand. Now it’s considered to be a fundamental touchpoint for customers – with agents front and center representing the company’s values, approach to…
Choosing the Right Admin Job
Reading Time: 2 minutes Ask yourself these 5 smart questions to find a perfect fit. Not all administrative assistant jobs are created equal. If you’re searching for your next opportunity, it’s important to consider a few key factors to determine whether a position will be a good fit for you. Here are five things to keep in mind when…
5 Ways to Network Your Way to a Great Career in Accounting & Finance
Reading Time: 3 minutes When it comes to accounting and finance jobs, professional networking is the key to success. By connecting with other professionals in your field, you can learn about new job opportunities, get advice and support, and grow your career. But what is the best way to network? And where can you find the best networking opportunities?…
Smooth operator? How to ace a machine operator job interview.
Reading Time: 2 minutes What does a machine operator do? Operators perform a variety of tasks under the light industrial umbrella to help keep manufacturing plants and warehouses running smoothly. Duties can include achieving tight tolerances as a CNC machine operator, inspecting parts for quality, and using manufacturing technology to produce parts. Machine operators take care of all tasks…
What is a picker packer, anyway?
Reading Time: 2 minutes What you need to know about this in-demand logistics job. If you’ve ever shopped online, chances are a picker packer had a hand in getting your order to your doorstep. Picker-packers are critical positions for any online retailer needing to fulfill shoppers’ orders quickly and accurately. Demand for these crucial roles is high, and…
4 Things to Consider Before Applying for Your Next Tech Job
Reading Time: 2 minutes Tech hiring isn’t slowing down anytime soon. For the first five months of 2022, nearly 2.2 million tech jobs were advertised. That’s a shocking 52% increase versus the same period of the previous year. This means there are plenty of options for professionals in the technology industry interested in growing their careers, finding new employers,…
Manufacturing: A smart career choice
Reading Time: 2 minutes When it comes to choosing a career, manufacturing has traditionally had a bad rap. Previous generations knew it as a sector with poor working conditions, few career opportunities, and a high risk of being laid off due to cuts, automation, or both. While this might have been true 15 or 20 years ago, manufacturing today…
Pathways to Success in Research and Development
Reading Time: 3 minutes Perhaps you are just starting out in your first scientific job, or maybe you have been working in the industry for a couple of years. Regardless of where you are in your career, sooner or later, you will be presented with opportunities and choices that can have a long-lasting impact on your professional future. By…
Preparing for Industry 4.0: Four steps to improving your soft skills
Reading Time: 2 minutes Whether you like it or not, Industry 4.0 is driving change in every aspect of our lives, including the workplace. Advanced automation has the potential to perform repetitive tasks faster, more accurately, and at a much lower cost than humans—and it will impact jobs at every level and in every industry. Automation will also change…
Proving Your Value if You’re Self-taught
Reading Time: 3 minutes Imagine: you’re an administrative assistant, and you want to apply for a job that requires project management skills. You don’t have formal training in this field, but you’ve studied books on project management and you have some experience. In fact, you even managed two successful fundraising campaigns for a local charity. But now you’re wondering…