Customer Service Representative

About the Role

We’re seeking a dependable and detail-oriented Mail and Client Support Specialist to join our team in Las Vegas. In this role, you’ll process incoming VO/RA mail and SOPs, manage client communications, and assist with daily office operations. The ideal candidate is reliable, organized, and looking for a long-term opportunity with growth potential.

Location: 100% Onsite – Las Vegas, NV
Schedule: Monday–Friday, 7:30 AM – 4:00 PM
Pay Rate: $20.50/hour
Duration: 3 months (possibility to extend or convert to permanent)
 

Key Responsibilities

• Process VO mail and RA mail daily.

  
  

• Handle SOPs promptly (9 AM–3 PM).

  
  

• Provide client support via phone, chat, and email — starting with basic inquiries and growing into more complex tasks.

  
  

• Open and close the office (key and alarm code provided upon conversion).

  
  

• Conduct weekly USPS mail drops, including registered mail as needed.

  
  

• Deliver monthly reports/forms to designated USPS locations.

  
  

• Manage office supply orders, adding items to carts weekly for approval.

  
  

• Provide backup support to teammates as required.

  
  

• Handle cash for money orders and postage.
   

Requirements

• Reliable transportation, valid driver’s license, insurance, and vehicle registration.

  
  

• Cell phone for contact and app logins.

  
  

• Strong attention to detail and organizational skills.

  
  

• Solid communication and customer service abilities.

  
  

• Basic computer literacy and comfort learning new systems.

  
  

• Dependability and accountability for daily office operations.

  
  

• State filing experience is a plus but not required.
   

Why You’ll Love This Role

• Stable, full-time schedule.

  
  

• Great opportunity to grow with a reputable organization.

  
  

• Supportive, professional environment.

Resume not required

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