Call Center Representative
Chelmsford, MA, US
Office
High School or equivalent
Full Time, Temporary
$27.00
Experienced (Non-Manager)
On-site
Manufacturing - Other
First Shift (Day)
Chelmsford, MA, US
$27.00
Experienced (Non-Manager)
Full Time, Temporary
Manufacturing - Other
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Job Summary:
- Responsible for being 100 available to answer and respond to a high volume of inbound phones calls.
- Processing orders by Phone, Fax and Email via the ORACLE database
- Provide Customers with detailed, accurate information on status of purchase orders, sales orders, returns, credits, shipping information and navigation through online web store.
- Ensure Customers’ needs are taken care of within the standards of performance set by management.
- Interact with various departments regularly to achieve the best results for the Customer.
Skill Requirements:
– At least 1-2 years solid customer service background, preferably in a Call Center environment.
- Computer database knowledge Professional telephone manner and customer focus.
– Attention to detail, minimizing customer impacted errors.
- Ability to comprehend complex product configurations, handle multifunction tasks and proven follow-up skills.
Schedule is Monday- Friday, 9:00am-5:00pm in person, full time, temp-hire.
10078757
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