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SR. Customer Service Representative (ONSITE)
Columbus, OH, US
Contact Center
High School or equivalent
Full Time, Temporary
21.00
Experienced (Non-Manager)
On-site
Other/Non Classified
First Shift (Day)
Columbus, OH, US
21.00
Experienced (Non-Manager)
Full Time, Temporary
Other/Non Classified
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Senior Customer Service Representative to work at a premier client in Lewis Center, OH. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Pay: $21.00/hr
Hours: 8:00am-4:30pm or 9:00am-5:30pm (Monday-Friday)
Why you should apply to be a Senior Customer Service Representative:
• Join a dynamic team dedicated to customer satisfaction and support.
• Opportunity for career growth and development within a supportive environment.
• Work in a collaborative atmosphere that values your contributions.
• Engage with a diverse clientele, including federal and commercial clients.
What’s a typical day as a Senior Customer Service Representative
You’ll be:
• Handling inbound calls for all clients, ensuring exceptional service and support.
• Assisting supervisors in managing incoming calls, monitoring call reporting, and motivating the team.
• Supporting quality monitoring and helpdesk email communications to maintain high service standards.
This job might be an outstanding fit if you:
• Have previous experience with training a customer service team
• Are service-oriented and skilled at resolving customer escalations and grievances.
• Possess proficiency in Microsoft Office Suite and have excellent written and verbal communication skills.
•Obtaining an ATF Clearance is required
#CB #P1
10119538
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