Actual Title: Operations Officer Bilingual
Work Model: Hybrid (4 days onsite, 1 day remote)

Job Details
The Operations Officer provides operational support within Commercial Banking operations, focusing on underwriting and processing annual credit reviews for Commercial Banking borrowers across Canada. The role supports high-volume operational processing while ensuring accuracy, compliance with credit policies, and adherence to productivity standards.
This position offers exposure to commercial lending operations, financial statement analysis, and credit risk assessment within a fast-paced banking environment.
Key Responsibilities
Credit Review & Operational Processing

• Complete underwriting and processing activities for annual credit reviews of Commercial Banking borrowers
  

• Analyze borrower financial statements and supporting documentation
  

• Ensure reviews comply with lending policies and internal procedures
  

• Maintain accuracy and productivity standards in high-volume processing
  

• Manage multiple credit review files simultaneously

Collaboration & Reporting

• Communicate with internal partners to obtain and validate required information
  

• Maintain clear and accurate records of processing activities
  

• Support operational workflow to meet service standards and deadlines

Quality & Risk Control

• Ensure data accuracy and compliance with internal credit and operational guidelines
  

• Identify and escalate issues impacting file processing or timelines
  

• Maintain high-quality output under tight deadlines and workload pressure

Required Qualifications
Education & Experience

• Post-secondary degree in Commerce, Business Administration, or equivalent credit experience
  

• 2–4 years of experience in banking, credit operations, or financial processing roles

Must-Have Skills

• Bilingual proficiency in reading and writing (English and French)
  

• Ability to read and interpret financial statements
  

• Strong Microsoft Office proficiency

Nice-to-Have Skills

• Finance or accounting educational background
  

• Prior banking or commercial lending experience

Why Join Us?
This role offers valuable exposure to Commercial Banking operations and credit review processes across multiple industries. It provides an opportunity to build expertise in financial analysis and credit operations while working in a collaborative and high-performing operational team environment.

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