Production Associate – Floor Operations

Location: Phoenix, Arizona
Schedule: Monday–Friday | 9:30 AM – 6:00 PM (30-minute lunch)
Pay Rate: $19–$20 per hour (DOE)
Perks: Performance raises possible at 30, 60, and 90 days

About the Role

We are hiring a Production Associate to oversee daily floor operations at our Phoenix, Arizona site.

You will be on the production floor monitoring workflow, protecting shipment deadlines, and ensuring operational standards are followed. 

What You Will Do

• Monitor production queues in real time

  
  

• Allocate labor based on workload and priority

  
  

• Protect all “Must Ship Today” jobs

  
  

• Run daily production standups

  
  

• Track and respond to KPIs

  
  

• Clear queues before end of shift

  
  

• Escalate operational issues appropriately

  
  

• Maintain steady production flow

  
  

• Handle customer issues calmly and professionally

What You Will NOT Do

• “Figure it out as you go”

  
  

• Change production settings to push jobs through

  
  

• Bypass SOPs

  
  

• Allow improvisation on the floor

What Success Looks Like

• On-time shipments consistently meet targets

  
  

• First-Time-Through rate remains high

  
  

• Reprints are minimized

  
  

• Backlogs stay controlled

  
  

• Operators follow established processes

  
  

• Problems are escalated early — not late

Who This Role Is For

We are looking for someone who:

• Makes decisions using performance data

  
  

• Is comfortable with production math and throughput

  
  

• Can manage strong personalities without ego

  
  

• Performs well under pressure

  
  

• Is organized and observant

  
  

• Knows when to escalate

  
  

• Is willing to learn structured systems

  
  

• Communicates confidently with customers

You must be comfortable:

• Being on your feet for most of the shift

  
  

• Walking the floor consistently

  
  

• Monitoring workflow in real time

  
  

• Making staffing adjustments during the day

Strong Backgrounds (Preferred)

• Manufacturing

  
  

• Warehouse operations

  
  

• Military

  
  

• Fulfillment or logistics

  
  

• Trade crews (HVAC, electrical, construction)

  
  

• High-volume operational environments

What We Value

• Operational simplicity over cleverness

  
  

• Reproducibility over speed

  
  

• Systems over personality

  
  

• Escalation over improvisation

Compensation & Performance Incentives

• Competitive hourly base pay

  
  

• Performance bonus tied to:

  • On-Time Ship %

    
    

  • First-Time-Through %

    
    

  • Reprint Rate

    
    

  • Backlog Control

    
    

  • Inventory Accuracy

    
    

This role is measured by operational performance — not sales.

What We Provide

• Structured training

  
  

• Clear documentation

  
  

• Defined KPIs

  
  

• Real authority to run the floor

  
  

• Growth within a multi-location company

  
  

• Leadership path as we expand

If you meet the requirements of the job, please apply and we will review your resume for consideration. Thank you! 

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