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Penalty Review Specialist
Phoenix, AZ, US
Accounting / Finance
Associate Degree
Full Time, Temporary
18
Experienced (Non-Manager)
On-site
Government and Public Sector
First Shift (Day)
Phoenix, AZ, US
18
Experienced (Non-Manager)
Full Time, Temporary
Government and Public Sector
On-site
Accounting / Finance
Associate Degree
First Shift (Day)
Job details
Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Penalty Review Specialist with a leading provider of tax accounting services.
Why you should apply to be a Penalty Review Specialist:
- Pay Rate: $18/hr
- Location: Hybrid (10% Onsite, 90% Remote) – Must be able to come onsite as needed to process mail
- Schedule: Monday-Friday, 8AM-5PM
- Employment Type: 6 Month-Contract
What’s a typical day as a Penalty Review Specialist?
You will:
- Process incoming Arizona Forms 285 and 290, reviewing for accuracy and completeness.
- Prepare and process Power of Attorney (POA) or Penalty Abatement forms for entry into tax accounting systems.
- Organize and securely store forms and all related actions (paper, email, fax).
- Research and resolve POA and Prescreening issues; serve as point-of-contact for taxpayer inquiries.
- Assist with proper routing of emails in AZTaxhelp inbox and provide basic tier-1 customer care.
- Escalate complex inquiries to senior team members.
- Process mail as assigned.
- Apply statutes, laws, and procedures governing tax filing, penalty, and interest assessments.
- Perform mathematical calculations related to tax, penalty, and interest per department policies.
- Use analytical techniques for problem-solving in variable situations.
- Work independently and as part of a team, managing multiple projects and priorities.
This job might be an outstanding fit if you have:
- Associate’s Degree or equivalent experience; some college coursework in accounting or business preferred.
- Two years of professional experience in tax, accounting, or related field.
- Proficiency in Google Suite and Microsoft Office, especially Excel/Sheets and Gmail.
- 10-Key Experience.
- Strong verbal and written communication skills.
- Ability to understand accounting and mathematical principles.
- Research, analytical, critical thinking, and problem-solving skills.
- Previous customer service/call handling experience.
- Spanish speaking is a plus!
What happens next:
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more!
Helping you discover what’s next in your career is what we’re all about, so let’s get to work.
Apply to be a Penalty Review Specialist today!
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