Join one of Canada’s top financial institutions in a dynamic, long-term role with opportunity for growth and advancement. As a Credit Analyst, you will support critical day-to-day banking operations, ensuring accuracy, compliance, and excellence in service delivery.

This position is ideal for someone with administrative or banking experience who has a keen eye for detail, strong communication skills, and a passion for process excellence.

This posting is not for an existing vacancy. We are building a pool of qualified candidates for roles that our clients frequently request. We anticipate future opportunities may arise and will consider applicants from this pool as positions become available.

Use of AI in hiring: No

Pay Rate: $21.00 – $24.00/hour

Day-to-Day Responsibilities:

• Review and verify the accuracy and completeness of operational documentation
  

• Execute specialized processing tasks in line with internal procedures and SLAs
  

• Perform data entry and reconciliation using Excel and other MS Office tools
  

• Collaborate across departments to resolve processing or documentation issues
  

• Participate in process improvement initiatives and knowledge-sharing activities
  

• Support internal and external partner inquiries, providing timely and professional responses
  

• Maintain confidentiality and adhere to regulatory and operational standards

Key Accountabilities:

• Execute accurate and timely operational tasks with minimal errors
  

• Support the release and processing of applications in a secure and compliant manner
  

• Escalate complex issues to appropriate partners or management as needed
  

• Ensure inputs on internal systems are completed thoroughly and correctly
  

• Deliver high-quality service aligned with established SLAs and KPIs
  

• Contribute to the development of operational policies, procedures, and improvements

Must-Have Skills & Experience:

• 1+ years in an administrative or operations role (banking/financial preferred)
  

• Mortgage or banking operations experience
  

• Familiarity with credit agreements or application processing systems (e.g., RESL)
  

• Knowledge of compliance standards in the banking industry
  

• Proficiency in MS Office Suite, especially Excel

What We’re Looking For:

• A motivated team player with strong problem-solving abilities
  

• Someone who thrives on structure, accuracy, and clear processes
  

• Eager to grow within a collaborative and high-performing operations team

Please Note – Disqualifiers:

• Active mortgage or real estate license holders are not eligible for this role

Ready to Apply?
If you’re detail-driven, customer-focused, and ready to contribute to a high-performing team, we’d love to hear from you.
 

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