Job Title: Benefits Administration Specialist

Summary of Responsibilities:

• Conduct regular audits of benefits data across Employer’s Benefits, HRIS, and Payroll administration platforms, as well as vendor/carrier systems.
  

• Ensure timely distribution of required employee notices.
  

• Assist with regulatory reporting for healthcare and retirement plans.
  

• Develop and maintain process instructions to ensure long-term data integrity and accurate reporting.
  

• Identify and recommend opportunities for operational improvements; collaborate with HR to implement enhancements.
  

• Collaborate with HR team and external vendors for report generation and issue resolution.
  

• Audit and review reports to identify discrepancies and ensure accurate data transfers with vendors.
  

• Document necessary corrections to maintain regulatory compliance.
  

• Provide support for employee and system inquiries regarding benefits and coverage changes.
  

• Verify monthly premium statements for all group insurance policies.
  

• Review dependent and life event documentation to confirm eligibility.
  

• Support the implementation of new benefits administration platforms.
  

• Organize and facilitate events to educate employees on company benefits programs.
  

• Coordinate local wellness initiatives and events.
  

• Assist with Open Enrollment activities, including scheduling communications, updating materials, testing platform functionality, and supporting employees throughout the process.
  

• Conduct benefits orientations and explain the enrollment process, as needed.
  

• Coordinate leave requests in partnership with third-party administrators, employees, and HR; support transition to third-party leave vendors.
  

• Perform additional duties and assignments as required.

Candidate Profile

Professional Experience & Specific Skills

Mandatory Requirements:

• 2–5 years of experience in benefits administration or HR compliance within the U.S.
  

• Working knowledge of U.S. benefit plans: medical, dental, vision, disability, life insurance; 401(k), HSA, FSA.
  

• Proficient in Microsoft Office Suite, with advanced Excel skills.
  

• Experience with PeopleSoft, SuccessFactors, or comparable HRIS systems.
  

• Strong analytical abilities and attention to detail; demonstrated history of process improvement.
  

• Ability to handle confidential information and deliver exceptional customer service.
  

• Excellent organizational, communication, and interpersonal skills.
  

• Proven ability to work both independently and collaboratively; effectively prioritize workload.

Strongly Preferred:

• 5+ years of relevant experience in U.S. benefits administration or HR compliance.
  

• Knowledge of U.S. benefits compliance requirements: ACA, ERISA, COBRA, 401(k) reporting, required notices.
  

• Experience with data analytics, process automation, and AI in benefits administration.
  

• Experience implementing new benefits administration platforms.

Education & Training

• High School Diploma or equivalent required.
  

• Additional education or specialized training in HR or benefits administration preferred.

Language Skills

• Fluent in English (spoken and written).

Physical Requirements

• Regular use of hands and visual acuity for computer-related work.
  

• Frequent reaching, prolonged sitting and standing.
  

• Occasional bending, stooping, kneeling, or crouching.
  

• Ability to speak and hear clearly.
  

• Ability to lift and move objects up to 10 pounds.
  

• Flexible working hours to support a 24/7 environment may be required.

Location: North Charleston, South Carolina 
Salary $28-$40 range 

10154729