Customer Service Representative

Customer Service Representative


Job ID: 10155881

Green Bay, WI, US

Office

High School or equivalent

Full Time, Temporary

$20/hr

Entry Level

On-site

Transport and Storage - Materials

First Shift (Day)

Green Bay, WI, US

$20/hr

Entry Level

Full Time, Temporary

Transport and Storage - Materials

On-site

Office

High School or equivalent

First Shift (Day)

Job details

Job Title: Customer Specialist Sr
Location: Green Bay, WI
Employment Type: Full-time, On-site
Shift: 1st Shift (Monday–Friday, 7:30am–4:30pm)
Pay Rate: $20/hour
Start Date: April 13, 2026

Overview:
Kelly Services is seeking a Senior Customer Service Representative for Schneider in Green Bay, WI. This role is responsible for managing customer relationships, processing and monitoring orders, overseeing freight solicitation, and negotiating market rates.

Responsibilities:

Monitor customer freight to proactively identify and resolve service issues.
Recommend adjustments in response to fluctuations in freight volumes.
Utilize technology to analyze service issues and trends, proposing effective solutions.
Collaborate with internal leaders, teams, and external customers to ensure optimal service delivery.
Skills & Qualifications:

High school diploma or GED required.
Minimum of one year of customer service experience preferred.
Excellent written and verbal communication skills.
Strong ability to manage multiple priorities efficiently.

10155881

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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