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Branch Office Support Specialist
Grass Valley, CA, US
Office
High School or equivalent
Full Time, Temporary
21.00
Experienced (Non-Manager)
On-site
Medical Devices and Supplies
First Shift (Day)
Grass Valley, CA, US
21.00
Experienced (Non-Manager)
Full Time, Temporary
Medical Devices and Supplies
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Branch Office Support Specialist
? Grass Valley, CA
? $21.00 per hour
? Schedule: Monday – Thursday | 9:00 AM – 5:00 PM
? Type: Temp-to-Hire
? Work Setting: Fully Onsite
Kelly is hiring a Branch Office Support Specialist in Grass Valley, CA to support the daily operations of a busy healthcare branch office. This role works closely with the Branch Manager and Sales team to ensure patients receive timely service, accurate documentation, and support with medical equipment coordination.
If you enjoy a role that blends administration, patient interaction, and operational support, this could be a great fit.
What You’ll Do
• Serve as the first point of contact for patients and visitors by phone and in person
• Support the Sales team with patient documentation and intake processing
• Confirm equipment delivery appointments and assist with scheduling
• Perform post-delivery confirmations and data entry
• Assist patients with paperwork, insurance explanations, and equipment instructions
• Collect billing or credit card information when required
• Maintain records through scanning, filing, and faxing documentation
• Support equipment preparation and warehouse coordination
• Conduct patient follow-up calls and satisfaction surveys
• Assist with respiratory equipment downloads and functional checks when directed
• Support inventory tracking and ordering of office supplies
• Handle documentation requests for audits and compliance
What We’re Looking For
? High School Diploma or GED
? 2+ years of office, administrative, or customer service experience
? Strong organization and multitasking abilities
? Comfortable interacting with patients and healthcare staff
? Basic computer and data entry skills
? Ability to work in a fast-paced office environment
Why Join Kelly?
Kelly connects talented professionals with meaningful work. This temp-to-hire opportunity offers the potential for long-term growth while supporting a healthcare team that helps patients every day.
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