Admin/DMA Job Description

Core Responsibilities

• Administrative Support

  • Provide professional, proactive administrative assistance to a group of employees under the direction of the OpEx leader.
    

  • Support with meeting logistics (booking rooms, ordering catering, handling visitor requests, securing meeting supplies, and escorting guests).
    

  
  

• Office Coordination
  

  • Receive and distribute mail.
    

  • Maintain inventory and order office supplies as needed.
    

  • Troubleshoot and serve as point of contact for office equipment concerns.
    

  • Schedule meetings and manage calendar changes per leader direction, including operator class hiring interviews.
    

  
  

• Document Management
  

  • Maintain electronic file shares and departmental libraries in accordance with Dow Global Record Manual requirements.
    

  • Oversee document control: slotting, movement, audits, and gap closure for all documentation.
    

  • Work closely with ODMS Element/Section Owners to ensure accuracy and compliance for records and documents.
    

  • Train and coach users on the Document Management System (DMS).
    

  • Serve as Element Focal Point for ODMS 05.03.03 Document & Records Management, ensuring procedure compliance, gap analysis, and effective reviews/communication.
    

  
  

• Expense Reporting
  

  • Complete expense reports for all organizational purchases; collect and scan receipts.
    

  • Use Concur or similar tools (preferred experience).
    

  
  

• Continuous Improvement
  

  • Attend department staff meetings.
    

  • Engage with senior admins and offer assistance proactively.
    

  • Identify and help drive efficiency in workflows.
    

  
  

• Physical & Electronic Resource Oversight
  

  • Weekly monitoring of physical libraries and departmental drop boxes.
    

  • Administer the electronic procedure tool, digitizing and organizing procedures as needed.
    

Expectations & Work Style

• Maintain visibility and approachability by being accessible in areas where employees work (control rooms, admin buildings, libraries).
  

• Demonstrate strong listening and problem-solving skills, reliability, and initiative.
  

• Communicate clearly and regularly—keep team members informed and foster collaborative, effective relationships.
  

• Handle tasks from start to finish within provided timelines; demonstrate flexibility and responsiveness to work changes.
  

• Commit to safety, Dow’s core values, and a respectful workplace.
  

• Actively seek continuous learning and departmental improvement opportunities.

Schedule & Location

• Schedule: Monday–Friday, 8:00 AM–5:00 PM
  

• Location: Primarily office-based

Top Candidate Qualifications

Hard Skills:

• Strong attention to detail, high-level organization, and recordkeeping
  

• Mid-level proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  

• Experience with expense report management and calendar coordination

Soft Skills:

• Strong accountability, attendance, and reliability
  

• Team-oriented, collaborative attitude
  

• Flexibility and adaptability to evolving work requirements

Work Environment

• Team-based, highly collaborative
  

• Success tied to engagement, communication, and teamwork
  

• Occasional local errands required (paid mileage with personal vehicle)

Safety & Dress Code

• PPE: Not required for this role
  

• Dress Code: Business casual (jeans allowed); clean, appropriate office attire; closed-toe shoes required

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