Platform Support Technician

Platform Support Technician


Job ID: 10173360

Chandler, AZ, US

Engineering

High School or equivalent

Full Time, Temporary

26.00

Experienced (Non-Manager)

On-site

Computer/IT Services

First Shift (Day)

Chandler, AZ, US

26.00

Experienced (Non-Manager)

Full Time, Temporary

Computer/IT Services

On-site

Engineering

High School or equivalent

First Shift (Day)

Job details

Kelly® Technology/Kelly OCG is hiring a Lab Platform/Infrastructure Support Technician for a long-term opportunity with a top semiconductor company in Chandler, Arizona. If you’re passionate about driving tomorrow’s technological innovations and are ready to take the next step in your career, trust The Experts at Hiring Experts.

Lab Platform/Infrastructure Support Technician
Chandler, Arizona
Mon – Fri 8am – 5pm
Pay rate starts $26/hr W2
Benefits (medical, dental, vision) + paid time off

Key Responsibilities:

  • Rack & stack (data center / lab skills)

  • OS configuration and hardware troubleshooting

  • Asset tracking across multiple sites

  • Physical lab support

  • Platform support, upgrades, and reclaims

  • Delivery of platforms to developers with proper FW/BIOS/OS pre-configuration

  • Support platform upgrades, repairs, replacements, and reworks

  • Diagnose and troubleshoot all components (FW, BIOS, HW, SW)

  • Maintain multiple platform segments (Server, desktop, mobile, tablet)

 
Required Skills & Experience:

  • Seeking strong hardware troubleshooting skills, experience with Firmware/BIOS and Linux.

  • Experience with Linux and Windows OS (installation, navigation, troubleshooting)

  • Basic experience setting up networks, switches, cabling, KVMs, and PDUs

  • Installing firmware/system driver updates

  • Extensive knowledge of PC and server hardware; ability to upgrade systems and install customer add-in hardware

  • Minimum of a HS diploma or GED required 

  • Strong communication skills (email, phone, SDP Support Center/client Service Cloud)

  • Ability to interact with Enabling Platform Services (EPS) customers

  • Self-Transportation required between (Chandler to Ocotillo, AZ) no more than once a day travel – main site is Chandler.

 

10173360

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