Every day, Kelly Engineering connects professionals with opportunities to advance their careers. We currently have an exciting contract opportunity with one of our leading clients!

Title: LMS Administrator
Location: King of Prussia, PA / Open to remote candidates
Duration: 3 months +
Pay Rate: $35.00 – $43.60/hour

Overview

• The LMS Administrator provides day?to?day LMS operational and administrative support for Commercial within SAP SuccessFactors LMS.
  

• The role focuses on course and curricula setup, assignment profiles, enrollments, troubleshooting, reporting, and documentation.
  

• Supports high?volume LMS operational demand, helping to reduce turnaround time for Commercial training requests and improve the learner experience.
  

• Collaborates with Commercial Training leads and site or functional LMS administrators, working within established governance and processes to support consistent learning administration.

Responsibilities
Administration of the Global Learning Management System (75%)

• Create, update, and maintain training items, curricula, and learning plans in SuccessFactors LMS.
  

• Configure and maintain assignment rules and target audiences for Commercial learners.
  

• Support course/session setup and manage enrollments, completions, equivalencies, and approvals.
  

• Process and track requests via ServiceNow or SharePoint tracking tools; escalate more complex system or access issues to HRIS/IT or enterprise LMS teams as needed.
  

• Troubleshoot common user access, assignment, and completion issues, providing clear guidance to end users and training leads.
  

• Generate standard compliance and completion reports and support data extraction and validation using Excel.

Stakeholder Support for Commercial (15%)

• Serve as a responsive point?of?contact for Commercial stakeholders, supporting learning administration requests under the guidance of Commercial Training leads.
  

• Assist with the deployment of new learning initiatives (e.g., curricula launches or campaign?based assignments) to ensure smooth LMS execution.
  

• Communicate request status, timelines, and impacts to help deliver a consistent learner experience across Commercial audiences.
   

Governance, Documentation, and Continuous Improvement (10%)

• Follow and apply Commercial SOPs, work instructions, naming conventions, and metadata standards.
  

• Maintain job aids and knowledge articles to support repeatable execution and audit readiness.
  

• Participate in administrator forums or working groups to stay aligned with standards, share updates, and suggest incremental process improvements.

Competencies

• Stakeholder Orientation: Service?minded, responsive, and clear in communication with Commercial stakeholders.
  

• Collaboration: Works effectively with training leads, LMS partners, and IT support teams.
  

• Attention to Detail: Supports data accuracy, correct assignments, and reliable reporting.
  

• Continuous Improvement Mindset: Willing to learn, identify efficiency opportunities, and follow improvement guidance.

Required Qualifications

• Bachelor’s degree or equivalent experience
  

• Minimum of 2–4 years of related LMS or application support experience may be considered in place of a degree.
  

• Hands?on experience supporting SAP SuccessFactors LMS; exposure to Plateau LMS components preferred.
  

• Experience troubleshooting common LMS issues related to user access, assignments, and completions.
  

• Familiarity with regulated or compliance?driven environments; awareness of GxP expectations for learning records is a plus.
  

• Proficiency with SuccessFactors LMS reporting and data quality practices.
  

• Working knowledge of content object and item creation in SuccessFactors LMS.
  

• Strong customer support skills with the ability to manage multiple requests accurately and communicate clearly with end users.
  

• General knowledge or awareness of SCORM/AICC packaging and testing (hands?on experience preferred but not required).

Preferred Qualifications

• Exposure to Power BI or other reporting/visualization tools.
  

• Experience using ServiceNow and/or SharePoint/Teams for request tracking or documentation.
  

• Experience supporting field?based or geographically distributed learner populations.
   

Additional Information

• Candidates able to work onsite up to 3x per week in King of Prussia, PA are preferred.
  

• Fully remote candidates will be considered if physically located in the Eastern or Central time zone
  

• Schedule: Standard business hours with some flexibility, aligned with the Eastern time zone, with occasional need to attend early morning meetings with colleagues in Europe.
  

• Anticipated End Date: 7/31/26

Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States. Please contact Taryn Carbone (taryn.carbone@kellyengineering.com) for immediate consideration.
 

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