Kelly Services is seeking 6 Guest Services booth attendants for a busy upcoming Auto event, located in West Palm Beach, FL 33411.

Position Purpose:
The Guest Service Representative – Info Booth serves as the primary point of contact for guests at events, providing accurate information, direction, and assistance to ensure a positive and enjoyable experience. This position is essential to maintaining a welcoming and organized event environment.

Distinguishing Characteristics:
The ideal candidate will possess integrity and credibility, efficiently manage multiple tasks, communicate effectively, be highly organized, detail-oriented, and capable of working independently with sound judgment.

Key Responsibilities:

• Deliver excellent customer service to all guests.
  

• Greet guests warmly and provide helpful, accurate information regarding the event, venue, schedules, and more.
  

• Respond to guest questions and resolve concerns professionally and courteously.
  

• Distribute event materials, including maps, brochures, and schedules.
  

• Assist with lost and found inquiries and general guest support.
  

• Communicate effectively with event staff and other departments to relay guest needs or issues.
  

• Maintain a clean, organized, and well-stocked information booth.
  

• Report recurring questions or issues to the event team.

Qualifications:

• Experience in customer service, hospitality, or event coordination preferred.
  

• Strong verbal communication and interpersonal skills.
  

• Ability to remain calm and professional in a fast-paced environment.
  

• Capable of standing for extended periods.
  

• Comfortable using basic technology (radios, etc.).
  

• Punctual, reliable, and detail-oriented.
  

• Willingness to work flexible hours, including evenings and weekends, as required by event schedules.

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