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Credit & Collections Associate
Centerville, IA, US
Accounting / Finance
Associate Degree
Full Time, Temporary
15.29
Experienced (Non-Manager)
On-site
Energy and Utilities
First Shift (Day)
Centerville, IA, US
15.29
Experienced (Non-Manager)
Full Time, Temporary
Energy and Utilities
On-site
Accounting / Finance
Associate Degree
First Shift (Day)
Job details
Credit & Collections Associate
Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking Credit & Collections Associate professionals to work with us in the energy and utilities industry in Centerville, Iowa (52544). Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.
Why you should apply to be a Credit & Collections Associate:
- Competitive pay rate of $15.29/hour
- Monday–Friday schedule: 8:00 AM – 5:00 PM (flexibility required)
- 7-month contract opportunity
- Opportunity to work in a stable and essential utilities industry
- Gain experience in collections, customer service, and account management
What’s a typical day as a Credit & Collections Associate? You’ll be:
- Handling incoming and outgoing collections calls with customers, agencies, and partners
- Processing bankruptcy and probate claims, including filing and follow-ups
- Researching and updating customer accounts (CIS) with balances, payment status, and agreements
- Communicating with community assistance agencies and supporting Energy Assistance Center (EAC) inquiries
- Setting up payment arrangements and assisting customers with resolving past-due balances
- Preparing and processing collection-related documentation and correspondence
- Coordinating with collection agencies, including account transfers, disputes, and updates
- Applying payments and maintaining accurate account records and notes
- Supporting small claims processes and legal-related documentation as needed
- Maintaining strong customer relationships while ensuring compliance and confidentiality
This job might be an outstanding fit if you have:
- Associate Degree (preferred)
- At least 2 years of related experience in collections, customer service, or account management
- Basic knowledge of collections processes and customer account systems (CIS)
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office (Word, Excel, Email) and general computer systems
- Ability to manage multiple tasks and prioritize effectively
- Strong attention to detail and ability to maintain confidentiality
- Basic math skills and problem-solving ability
Additional Details:
- Location: Centerville, IA 52544
- Shift: Monday–Friday, 8:00 AM – 5:00 PM (flexibility required)
- Employment Type: 7-month contract
What happens next
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work.
Apply to be a Credit & Collections Associate with Kelly® today!
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Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.