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Customer Service Representative
Savannah, GA, US
Office
Some High School Course Work
Full Time, Temporary
16.50
Entry Level
On-site
Manufacturing - Other
First Shift (Day)
Savannah, GA, US
16.50
Entry Level
Full Time, Temporary
Manufacturing - Other
On-site
Office
Some High School Course Work
First Shift (Day)
Job details
Customer Service Representative – Logistics & Warehouse Operations (Day Shift) – Pooler, GA – $16.50/hr
Now Hiring: Full-Time Day Shift Customer Service Representative!
Join Outsource Logistics in Pooler, Georgia, as a Customer Service Representative (CSR). This is a full-time, day shift position—Monday to Friday—with competitive pay at $16.50/hour. We’re seeking candidates with experience in customer service, logistics, call center, office administration, and/or warehouse support roles.
Key Responsibilities:
- Deliver excellent customer service to clients by responding to inquiries, issues, and shipping requests via phone, email, and in-person.
- Maintain and update customer account records in our computer systems (WMS) and software platforms.
- Receive, process, and verify all inbound and outbound freight shipments for accuracy.
- Accurately enter orders into Warehouse Management Systems (Camelot, Navis experience a plus).
- Communicate with shipping and warehouse teams regarding shipment status, inventory, and issues.
- Manage and reconcile inventory data, ensuring accuracy across all records.
- Resolve customer complaints or concerns promptly and professionally.
- Build and maintain positive relationships with existing and new customers.
- Support coworkers and help cover tasks during peak times, absences, or as needed.
- Promote a positive and collaborative team environment in the Customer Service department.
Requirements:
- Minimum high school diploma or equivalent required; some college coursework preferred but not required.
- 3-5 years of professional experience in customer service, call center, administrative, office, or logistics environments.
- Logistics, warehousing, or shipping industry experience is a plus but not required.
- Strong organizational, communication (verbal & written), and multitasking skills.
- Proficiency in computer systems and warehouse management software (WMS); experience with Camelot or Navis WMS a plus.
- Basic math skills and the ability to handle standard calculations.
- Ability to follow written and verbal instructions, handle problem-solving, and work both independently and in team settings.
Resume not required
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