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Administrative Support Specialist
Iowa City, IA, US
Office
High School or equivalent
Full Time, Temporary
21
Experienced (Non-Manager)
On-site
Other/Non Classified
First Shift (Day)
Iowa City, IA, US
21
Experienced (Non-Manager)
Full Time, Temporary
Other/Non Classified
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Investigative Support Specialist
Location: Iowa City, IA
Schedule: 1st Shift, Monday-Friday
Pay: $21/hr
Position Overview
We are seeking a detail-oriented Investigative Support Specialist to join our team in Iowa City, IA. In this role, you will play a key part in supporting the Test Security score review process and help ensure the integrity of testing procedures.
Key Responsibilities
- Mail & Scheduling Support: Assist with processing mail and correspondence, and manage schedules for panel processing sessions.
- Case File & Evidence Management: Maintain individual score review case files throughout all stages of the review process, prepare evidence for panel review, and assist in the retest process as needed.
- Communication: Effectively communicate (both verbally and in writing) with staff, examinees, and others regarding the score review process and Test Security matters.
- Judgment & Decision-Making: Exercise sound judgment within established guidelines relating to the processing of individual score review cases.
- Investigative Support: Assist with Test Security individual score review investigations, including compiling and documenting evidence within defined procedures.
- Team Support: Provide general support to Test Security investigators and management, ensuring all tasks are completed within established timelines.
Qualifications
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to manage confidential information and exercise sound judgment within defined guidelines
- Prior experience in administrative support, investigations, or test security is a plus
If you thrive in a supportive and detail-driven environment, we encourage you to apply!
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