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Contract Customer Service Representative
Remote, IL, US
Office
High School or equivalent
Full Time, Temporary
$20.36/HR
Experienced (Non-Manager)
Remote
Insurance
First Shift (Day)
Remote, IL, US
$20.36/HR
Experienced (Non-Manager)
Full Time, Temporary
Insurance
Remote
Office
High School or equivalent
First Shift (Day)
Job details
Think the best job opportunities are far away?
Think again. Great opportunities are right here in your backyard.
Kelly® is looking for a Remote Contract Customer Service Representative to work at a leading Health Insurance client. Let us help you grow at work and discover the next step in your career!
Overview
Pay Rate: $20.36/HR
Position Type: Contract
Location: Remote (Continental US Only)
Start Date: June 22
- Training Start Date: June 22.
- Blackout Dates: No time off will be approved between 10/15/2026 – 12/07/2026.
Schedule Information:
- Training (6 Weeks): 8:30 AM – 5:00 PM CST (6:30 AM – 3:00 PM PST) with a 30-minute unpaid lunch.
- Regular Work Schedule: 7:30 AM – 4:00 PM CST with a 30-minute unpaid lunch.
- Attendance: Attendance is strictly required during the training period as it is an intensive, condensed course.
What’s a typical day as a Remote Contract Customer Service Representative? You’ll be:
- Delivering administrative and business services within the Contracts department.
- Reviewing and analyzing implementation materials to create documents for new and existing business.
- Analyzing health benefits to ensure compliance with legislation and loading those benefits into internal systems.
- Researching and responding to inquiries from internal partners and external clients.
- Acting as the first point of contact for customer issue resolution.
- Identifying process improvements for assigned cases and negotiating deliverables with stakeholders.
This job might be an outstanding fit if you have the mandatory requirements:
- Have prior knowledge or experience with medical terminology.
- Can type at least 65 WPM with 85% accuracy (typing test will be required).
- Have strong technical proficiency, including Windows 11 and managing dual monitors.
- Demonstrate excellent communication and organizational skills, with high attention to detail.
- Can work independently in a remote environment.
- Are committed to full attendance during the intensive training period as this will be equivalent to a condensed college course
- Have a minimum of a High School Diploma or GED equivalent.
- Possess at least 1 year of experience in data entry or a relevant administrative/contracts role.
- List your city and state on your resume (Remote – Continental US only).
Qualifications
- Minimum of a High School Diploma or GED equivalent.
- 1+ years of experience in data entry or a relevant administrative/contracts role.
- Ability to work independently in a remote environment.
- Excellent communication skills and high attention to detail.
What happens next?
Apply now and we’ll be here every step of the way! Even if this isn’t the right fit, you’ll stay in our network—and we’ll let you know about new opportunities as they arise.
Let’s work together to get you where you want to go. Apply to be a Remote Contract Customer Service Representative today!
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You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.