Kelly Services is currently hiring for a permanent Inside Sales Coordinator on behalf of our client in Paris, ON. This is a great opportunity for someone with strong order management and EDI experience looking to join a stable, team-oriented environment.

Responsibilities:

• Process and manage customer orders using EDI systems and internal platforms
  

• Review incoming orders for accuracy, inventory availability, and delivery timelines
  

• Troubleshoot and resolve order or EDI issues to ensure timely shipment
  

• Manage Amazon Vendor Central, including product availability and SKU updates
  

• Coordinate order details such as pricing, ship-to locations, and delivery requirements
  

• Support key accounts with order processing, invoicing, and communication
  

• Track orders, follow up on backorders, and provide shipment updates
  

• Respond to customer inquiries via phone and email in a professional manner
  

• Handle returns, warranty requests, and customer concerns
  

• Maintain accurate records and update systems (e.g., SPS Commerce, Docuware)

Qualifications:

• Minimum 3 years of customer service experience in order management, or account support roles within a manufacturing or distribution environment
  

• Bilingual English/French considered an asset
  

• Strong understanding of order processing, inventory coordination, and customer requirements
  

• Experience with EDI systems (SPS Commerce preferred) and troubleshooting order issues
  

• Familiarity with Amazon Vendor Central is an asset
  

• Proficient in Microsoft Office, especially Excel
  

• Strong data entry skills with high attention to detail
  

• Organized, able to multitask, and manage priorities in a fast-paced environment
  

• Professional communication skills with a customer-focused approach
  

• High school diploma or college education preferred

Additional Information:

• 5 days on-site, Monday to Friday, 8:30 AM – 5:00 PM (1-hour lunch)

Why This Role?

• Salary range $50,000-$53,000/year
  

• Benefits: Health, dental, vision, life insurance
  

• Company RRSP contribution match up to 6%
  

• Collaborative, close-knit team with low turnover

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.’

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance

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