Kelly is hiring!
We are seeking a highly organized and patient-focused Medical Office Assistant / Clinic Coordinator to support a well-established naturopathic practice in Ottawa, ON. This role is critical in ensuring a seamless patient experience while maintaining efficient front-office operations.
The ideal candidate will bring a balance of exceptional customer service, attention to detail, and strong administrative capabilities, along with an interest in or openness to natural and holistic healthcare.
 
Key Responsibilities
Front Desk & Administration

• Manage daily front desk operations, including greeting patients and handling check-in/check-out processes
  

• Process payments, billing, and administrative transactions accurately
  

• Utilize QuickBooks for invoicing, payment tracking, and financial record management
  

• Maintain and update patient records and data entry with a high level of precision
  

• Support scheduling and ensure smooth clinic workflow and patient flow
  

• Handle general administrative duties as required

 
Patient Experience

• Provide a warm, welcoming, and professional experience for all patients
  

• Build positive relationships while maintaining appropriate boundaries to ensure efficiency
  

• Communicate clearly and respectfully with patients regarding appointments and processes
  

• Support a calm and organized clinic environment

 
Operations & Inventory Management

• Order, track, and maintain inventory of natural health products and supplements
  

• Coordinate with vendors to ensure timely and accurate ordering of medicines and clinic supplies
  

• Monitor stock levels and proactively reorder as needed

 
Preparation of Natural Medicines

• Assist in the preparation and dispensing of natural medicines and supplements as directed by the practitioner
  

• Ensure accuracy and attention to detail when preparing patient-specific products
  

• Maintain cleanliness and organization of preparation areas in accordance with clinic standards
  

• Ordering medicine and supplements as well as assisting in the preparation and dispensing of natural medicines and supplements as directed by the practitioner

 
Workflow & Clinic Support

• Ensure efficient front-office workflow, keeping appointments running on time
  

• Balance patient interaction with operational efficiency (avoiding delays at reception)
  

• Support the practitioner by ensuring administrative and operational processes run smoothly

 
Accuracy & Attention to Detail

• Perform all tasks with a high degree of accuracy and attention to detail, particularly in data entry, financial processing, and product preparation
  

• Minimize errors and maintain organized records
  

• Apply strong analytical thinking to administrative and operational tasks

 
Qualifications & Experience

• Previous experience in a medical office, clinic, or customer-facing administrative role preferred
  

• Experience with QuickBooks or similar accounting software is an asset
  

• Experience with inventory management, ordering, or product handling is an asset
  

• Strong organizational and multitasking skills
  

• High level of attention to detail and accuracy
  

• Comfortable working with numbers, systems, and data entry
  

• Proficiency with computer systems (EMR experience is an asset)

 
What’s in it for YOU?:

• Pay rate 20/hour + vacation pay
  

• This is a part time contract of 9-16hrs per week and if a fit, there is the possibility to convert into a permanent part time role
  

• Weekly pay via direct deposit

Why Kelly®?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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