Client Services Representative
Houston, TX, US
Engineering
High School or equivalent
Full Time, Temporary
up to $25.00/hour
Experienced (Non-Manager)
On-site
Chemicals/Petro-Chemicals
First Shift (Day)
Houston, TX, US
up to $25.00/hour
Experienced (Non-Manager)
Full Time, Temporary
Chemicals/Petro-Chemicals
On-site
Engineering
High School or equivalent
First Shift (Day)
Job details
Kelly has an exciting opportunity available for a Client Services Representative in the Houston, Texas ara! Under the functional direction of the Global Capital Purchasing Leader and direct coaching by the Project Procurement Coordinators (PPC), the Client Services Representative (CSR) serves as direct interface between the Global Capital Purchasing (GCP) organization (procurement planning, sourcing and expediting activities) and supports Stakeholders and partners on procurement work processes and transactional systems for capital project purchasing, planning and execution.
The role supports the following transaction types:
- Process Material Specification Transmittal (MST) Packages
- Request for Quotes
- Spot Purchase Orders
- Addendums
- Finalization of all transactions
Primary Responsibilities:
Workload Efficiency and Quality Management for MST’s and/or Transactions
- Adhere to the agreed cycle times between Engineering Solutions (ES) and GCP.
- Monitor quality of documents submitted by ES and provide work process guidance.
- Ensure documents submitted to internal partners, stakeholders, and suppliers comply with GCP quality standards.
- Understand Delegation of Authority for Spend and Commit including override approval process.
- Identify, analyze and resolve supply and transactional procurement issues (purchasing and payables). Involve other purchasing team roles if required.
- Contribute to work process improvements.
Functional Mailboxes and MST Package Processing
- Monitor functional mailboxes for new incoming MST’s.
- Enter MST/Purchase Order information into tracking database.
Inquiry and Bids
- Prepare bid lists and create inquiries for capital equipment and materials.
- Ensure material requisition (MST package) and competitive bid process is followed for each requisition as called for in the project supply plan.
Purchase Order Write-ups & Finalizations
- Enter Purchase Order into purchasing system.
- Update existing orders with addenda.
- Input and distribute purchase orders and addenda in accordance with project instructions.
- Set up purchase orders in the Progress Billing Management System.
Training & Expertise
- Provide training for eMST process, purchase order/addendum input processing.
- Guide and assist internal partners. Be the knowledgeable focal point for supplier and internal partner transactional procurement issues.
Critical Success Factors:
- High level of skill utilizing the purchasing systems
- Excellent communication and teamwork skills
- Fluent in MS Office, Outlook
- Initiative and proactive self-management
Education/Certification/Experience Requirements:
- High School Degree minimum plus at least 5 years of related work experience
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