Customer Services Rep
Greensboro, NC, US
Office
High School or equivalent
Full Time, Temporary
$24
Experienced (Non-Manager)
On-site
Computer Software
First Shift (Day)
Greensboro, NC, US
$24
Experienced (Non-Manager)
Full Time, Temporary
Computer Software
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Are you a detail-oriented individual with a passion for helping others? Kelly Services is seeking enthusiastic team members to join our customer service team in Greensboro, NC. If you have experience in customer support, enjoy resolving inquiries, and thrive in a collaborative environment, we want to hear from you! Join a supportive team where your skills are valued, and every day presents opportunities to grow, learn, and contribute to exceptional customer experiences.
Pay Rate: $20+/hour
Shifts Available: 12 PM – 9 PM or 3 PM – 12 AM
Why You Should Apply for the Customer Service Representative Position:
- Competitive pay starting at $20+/hour.
- Opportunity to work with a leading call center client.
- Gain valuable experience in customer service and technical support.
- Join a dynamic and collaborative environment with potential for career growth.
What Does a Typical Day as a Customer Service Representative Look Like?
- Deliver exceptional customer service using sound business judgment.
- Accurately document inquiries using case management tools.
- Coordinate with customers and dealers during breakdown situations.
- Provide excellent problem-solving support throughout the case management process.
- Effectively address customer complaints and escalate issues when necessary.
This Role Could Be a Great Fit If You:
- Have strong customer service and problem-solving abilities.
- Possess an analytical mindset and excellent negotiation skills.
- Are available for shifts from 12pm-9pm or 3pm-12am, with expected weekend rotations.
- Have 1-2 years of experience in customer service or technical support (preferred).
- There is a possibility of a hybrid work environment after completing onsite training.
Apply Today!!
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