English
French
Spanish
Phone Bank Operator
Orlando, FL, US
Contact Center
High School or equivalent
Full Time, Temporary
$15/hour plus OT
Experienced (Non-Manager)
On-site
Government and Public Sector
First Shift (Day)
Orlando, FL, US
$15/hour plus OT
Experienced (Non-Manager)
Full Time, Temporary
Government and Public Sector
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Kelly® Professional & Industrial is looking for multiple Phone Bank Operators to work at the Orange County Elections office. Lets take a closer look!
Location: Orlando, FL 32806
Payrate: $15.00 per hour + Overtime (mandatory)
Assignment Dates: July 6th-Nov 6th 2026
Hours: Monday-Friday 8am -5pm + Overtime
POSITION SUMMARY
The Phone Bank Operator will take incoming calls from voters answering general information questions regarding the upcoming election.
POSITION FUNCTIONS AND DUTIES
- Will answer incoming calls from the public
- Will work directly with the public to update registration records
- Assist voter with changing their party affiliation
- Provide information on how to register to vote
- Provide polling place information for early voting and election day
- Answer basic questions regarding the voting process
- Maintaining a professional manner and customer-oriented attitude at all times
- Managing high pressure situations and rapidly changing priorities
- Performing other duties as assigned
SKILLS AND QUALIFICATIONS
- Non-partisan in all work related-duties and roles
- Ability to organize and complete tasks with accuracy – strong attention to detail
- Must be able to work electronic equipment and possess the ability to quickly learn new technologies
- Excellent communication skills – both written and verbal
- Extensive PC knowledge with the ability to quickly learn in-house programs
- High level problem-solving and critical thinking skills, especially in a fast-paced environment
- Experience with customer service practices – flexibility, patience and community engagement
- Must be able to sit for extended periods of time
- Must be able to type at least 35 wpm- Typing test will be administered.
PREFERRED
- Knowledge of Orange County geography
- Spanish/English bilingual speakers are encouraged to apply.
- Creole/English bilingual speakers are encouraged to apply
WORKING CONDITIONS
The majority of the work will be performed indoors in an office-like setting. This position requires full-time hours within scheduled workweek, in addition to extended workdays and weekend work as needed, during election events, sometimes with little to no advance-notice.
Professional Business Casual Attire required.
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