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Delivery Support and Customer Service Specialist
Savannah, GA, US
Office
Some High School Course Work
Full Time, Temporary
18-20
Entry Level
On-site
Manufacturing - Other
First Shift (Day)
Savannah, GA, US
18-20
Entry Level
Full Time, Temporary
Manufacturing - Other
On-site
Office
Some High School Course Work
First Shift (Day)
Job details
Delivery Support and Customer Service Specialist
Schedule: Monday – Friday, 8:00 am – 5:00 pm (with potential need to stay until 7:00 pm on some days)
Pay Range: $18–$20 per hour
Are you an organized, detail-oriented professional looking to join a dynamic customer service team? We are seeking a Delivery Support and Customer Service Specialist to support both customer account management and driver check-in operations. In this role, you will play a key part in reconciling delivery invoices, processing customer payments, and providing exceptional support to our sales and delivery teams.
Key Responsibilities:
- Verify accuracy of inventory and match payments to invoices during driver check-in
- Balance load sheets and nightly driver routes
- Manage and apply customer payments to invoices
- Identify and resolve discrepancies between invoices and payments
- Process various types of payments including FINTECH, ESCROW, iCONTROL, and charge payments
- Apply credits to customer accounts
- Answer phone calls and provide support to drivers, sales associates, and managers
- Assist with general office duties and provide back-up for co-workers as needed
- Perform other duties as assigned
Qualifications:
- Must be 18 years or older
- High school or vocational school diploma, or GED equivalent required
- Proficient in Microsoft Office
- Skilled in using calculator and common office equipment (copiers, scanners, fax machines)
- Excellent time management, efficiency, and critical thinking skills
- Strong problem-solving and communication abilities
- Ability to collaborate and support the team with a positive attitude
Work Environment & Physical Requirements:
- Office-based position; must keep workspace clean and organized
- Regular, reliable attendance is required
- Ability to sit and use a computer for extended periods, talk and hear on the phone
- Occasionally lift supplies or materials up to 5 lbs
If you are ready to bring your skills and positive energy to a fast-paced customer service environment, we encourage you to apply!
Resume not required
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