Account Rep
Pleasant Prairie, WI, US
Professional (Other)
High School or equivalent
Full Time, Temporary
23
Experienced (Non-Manager)
On-site
Manufacturing - Other
First Shift (Day)
Pleasant Prairie, WI, US
23
Experienced (Non-Manager)
Full Time, Temporary
Manufacturing - Other
On-site
Professional (Other)
High School or equivalent
First Shift (Day)
Job details
Account Representative – Pleasant Prairie, WI
$23.00 per hour
Requirements – Those meeting these requirements are encouraged to apply:
- Customer Service experience (SAP knowledge a plus)
- Supply Chain experience a plus
- Proficient with Microsoft Office, especially Excel
- Strong organizational skills
- Solid analytical ability
- Effective verbal and written communication skills
- Ability to work in a fast-paced environment
- Effective management of time and ability to multi-task
- Able to work independently and collaboratively
- Displays initiative and flexibility to adapt to change
- Willingness and ability to work overtime as required
Position Responsibilities:
- Manage and reply to all client inquiries within 2 hours
- Sales order entry and follow-up through logistics
- Prepare, maintain, and modify status reports, schedules, and plans as required
- Prepare project reports for management and clients
- Assist Account Manager with technical advice and problem resolution
- Correspond with customers to ensure all requirements are met
- Create and maintain customer-required reports
- Prepare for and participate in quarterly business reviews as needed
- Monitor processes related to customer-specific requirements
- Ensure SLAs for all projects are met
- Provide comprehensive customer support
- Maintain client confidentiality
- Provide backup support for Account Manager and team members as needed
- Must be able to work independently and as a team
Other Required Skills:
- Analytical, reasoning, and problem-solving skills
- Attention to detail and ability to maintain accurate records
- High School Diploma required
- Experience with Excel, Word, Visio, PowerPoint, SAP, and Outlook preferred
- Strong interpersonal and organizational skills
Physical Demands & Work Environment:
- Position is office-based and requires long periods of sitting
- Occasional standing, walking, and reaching
- Regular use of phones, computers, and standard office equipment
- Must occasionally lift and/or move up to 10 pounds
- Constant communication with staff and customers; professionalism required
If you meet the above requirements and are seeking an engaging, team-oriented role with opportunity for growth, we encourage you to apply!
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