Job Title: Field Service Technician: 1 
Location: Stone Mountain GA 30087
Work Schedule: Monday–Thursday, 7:00 AM–5:30 PM
Overtime on Fridays or rain make-up days; flexibility required
Pay Rate: USD 30.00 per hour
Contract Type: TTH

Core Responsibilities:

• Creates and maintains safe working environment and culture
  

• Takes care of company property
  

• Troubleshoots systems for mechanical, electrical equipment conditions
  

• Identifies and remedies safety issues on company and customer-owned equipment
  

• Interfaces directly with customers, potentially at multiple sites with multiple technologies
  

• Accountable to customer for operation and repair of the system; first line of technical service support

Knowledge & Experience:

• 1–3 years’ experience
  

• Ability to obtain TWIC card
  

• Technical experience
  

• Customer service experience
  

• Experience with Microsoft Office and smart devices
  

• Demonstrates critical thinking and troubleshooting ability

Driving Requirements:

• Passenger of vehicle; able to accompany driver and maintain a company vehicle

Physical Requirements:

• Able to sit, stand, hear, and see on a constant basis
  

• Able to walk, write, and type frequently
  

• Able to lift and carry up to 30 pounds
  

• Able to climb and descend stairs
  

• Able to bend, carry, reach, push, and pull occasionally
  

• Able to communicate verbally and in writing
  

• May work indoors and outdoors (heat up to 120° and cold to 0°)
  

• May be exposed to noise, dust, dirt, and concrete surfaces
  

• Must operate computer and communicate via telephone
  

• Some travel to other locations, meetings, and seminars required

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